Senior Associate - HR Operations (EDA)

Senior Associate - HR Operations (EDA)

DHL Express (Malaysia) Sdn Bhd
1-2 years
Not Specified

Job Description


To provide HR & Payroll transaction processing support to DHL Business Divisions as part of a world-class, high-performance shared service organization.
Your tasks will be:
* Provide effective and efficient support to the HR Business Partner to ensure the smooth running of the payroll of the various countries and business units.
* Provide support to the HRS function in ensuring the case is resolved within the agreed turnaround time .
* Ensures day-to-day HR data are entered into the system accurately through regular system audits.
* Management of service request tickets by responding / attending to the request immediately.
* Comply with askHR SOP and quality standards
* Demonstrate flexibility in work assignments (new and backup)
* ork with the consultants to ensure that standard and regular reports are customized into the HRIS system for ease of administration.
* Ensure that accurate employee information is provided at all times
* Ensure compliance to personal data privacy in accordance to the country regulation
* Check for any issues/ errors during service delivery and highlight to Supervisor for action and rectification
* To collect and store the complete hiring document for all new hire, re-hire and new transfer processes
* To execute Hiring and Re-Hiring action in system based on employment pack submitted from Business Unit to askHR
* To collect complete and approved document to support and execute all movement process.
* to execute data creation/update/change in organization structure in system upon receiving approved request from Business Unit.
* To perform the maintenance of employee working time and work scheduling, including changes of working time, shift patterns and substitutions.
* Diploma/Degree Holder or equivalent by experience, preferable Degree in the following fields HR, Mathematics, Economics, Business
* 1-2 years of HR working experience preferably in shared service or outsourcing environment
* Good grasp of knowledge of HR process, employee life cycle and payroll processing.
* Good knowledge in multiple HRIS system and computing tools including Words, Excel and PowerPoint.
* Understand inter-dependencies, interfaces and touch points of HR data/process
* Experience in at least two HRIS system
*Experience in generating & customizing reports
* Good customer-service skills with an ability to handle multiple transactions and customer requests
* Preferably with experience processing outsourced HR for different countries
* Experience working in large, diverse teams

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