Senior Associate - HR Operations (EDA)

Senior Associate - HR Operations (EDA)

DHL
Selangor Malaysia
3-4 years
Not Specified

Job Description


  • Provide full employee life cycle management. This will include serving as a point of contact for employee and manager inquiries relating to HR Services, Payroll Services and Benefits services via telephone, email, HRCM as well as performing HR administration in line with company policies/guidelines and country-specific legislation.
  • Provide quality HR processing support to the Divisions by attending to and processing customer requests as assigned accurately and in a timely manner, resolving issues and enquiries, and escalating operational issues to the relevant parties for resolution.
  • Performs HR operational tasks that include personnel data administration, organization data maintenance, loan and payment administration, time & attendance data administration and leave management.
  • Resolve issues and enquiries, and escalating operational issues to the relevant parties for resolution.
  • Any other tasks assigned as deemed appropriate by the Management of askHR

  • Diploma/Degree Holder or equivalent by experience, preferable Degree in the following fields; HR, Mathematics, Economics, Business
  • 3 - 4 years of HR working experience preferably in shared service or outsourcing environment
  • Good customer-service skills with an ability to handle multiple transactions and customer requests
  • Preferably with experience processing outsourced HR for different countries
  • Experience working in large, diverse teams
  • Highly meticulous

Job Details

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