Senior Backup/Storage Engineer

Senior Backup/Storage Engineer

Xchanging Malaysia Sdn Bhd
Kuala Lumpur
7 - 12 Years
Not Specified

Job Description

Expected routines would include, but not be limited to, the following:
• Perform daily health monitoring and management of the backup implemented for customers; monitor backup jobs, execute restore jobs, troubleshoot failed jobs and initiate corrective action.
• Perform daily SAN Storage operational tasks, LUN/Volume provisioning, monitoring, troubleshoot issues and initiate corrective action
• Mentor and create documentation/knowledge base articles for the lower tiers of support to allow them to successfully complete routine tasks and troubleshoot on the infrastructure under support.
• Involve in problem management and incident correlation on reoccurring issues; suggest and document workarounds and solutions
• Collaborate with other members of the senior team on design and troubleshooting issues; provide customers with best-in-breed solutions.
• Be an escalation point on all storage and backup issues

Xchanging Asia Pacific and YTL Communications formed a 50:50 Joint Venture in March 2012, forming Xchanging Malaysia Sdn Bhd. Xchanging Malaysia combines the world-class practices from Xchanging and Malaysia’s fastest growing 4G mobile network from YTL, to deliver cutting-edge and innovative Technology offerings. Focuses on High-End IT Outsourcing, System Integration, Infrastructure Management and Cloud-based Technology offerings.

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