Senior Business Analyst

Senior Business Analyst

AmTrust Mobile Solutions Malaysia Sdn Bhd
Kuala Lumpur
5 - 15 Years
Not Specified

Job Description

Key Responsibilities:

  • Collaborate with departments to identify, document and communicate business needs and provide IT solutions.
  • Plan, elicit, capture, analyze and validate the business, functional and technical requirements.
  • Facilitate requirements elicitation sessions and walkthroughs with business and IT.
  • Perform current state analysis of existing business systems, applications and functions.
  • Produce timely and high-quality requirements-related work products, including requirement specifications, process flows, mock-ups and wireframes.
  • Answer questions and clarify requirements for projects and enhancements during the estimation process.
  • Plan, facilitate and execute system / functional testing and UAT for projects and enhancements.
  • Become deeply immersed and knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects.
  • Understand the relationships, dependencies and impact of neighboring business functions.
  • Understand core systems, applications and technical platforms.
  • Document, analyze and assess current business processes and underlying systems/applications.
  • Evolve into a subject-matter expert who can easily liaise between IT and other departments.
  • Collaborate with other departments and IT to develop business cases associated with new project requests.

Required Qualification & Skills
  • Bachelor's Degree in computer science or related technical discipline.
  • 10 years of experience as a business analyst preferably from the Digital industry.

Required Knowledge & Technical Skills
  • Proven experience in business analysis.
  • Experience in building innovative digital products from concept to launch.
  • Experience with Agile development practices is preferred.
  • Experienced in requirement gathering, defining process flows and able to craft out detailed user stories. Must have excellent documentation skills.
  • Candidates from the Logistics, Insuretech or Fintech verticals would be preferred.
  • Strong track record of product development and delivery in an Agile or Lean based environment

AmTrust Mobile Solutions is more than just a mobile solutions provider.
We’re a global hub that connects your customers through the single most important device of this era, the smartphone. Our comprehensive range of services includes four capabilities; Device Protection, Technology Services, Digital Brokerage and Insurance.

Why AmTrust Because of our trustworthy values. Our brand philosophy is built on passion, innovation, and dedication to providing end-to-end support with quick, easy claims at the lowest cost. We connecting customers with better protection and insurance experience.

AmTrust Mobile Solutions exists to support our partners in providing innovative value-added services, creating a new lifecycle to retain customers at best in market rates, so they can enjoy an uninterrupted digital lifestyle.

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