Senior Customer Analytics Specialist (Segment, Investors & Insurance Analytics)

Senior Customer Analytics Specialist (Segment, Investors & Insurance Analytics)

RHB Banking Group
3-6 years
Not Specified

Job Description

  • Well-versed in using data generation tools to perform day-to-day tasks such as generating analytics insights and campaign leads opportunities and fulfillments from granular data points.
  • Coach junior staff to improve their technical and method of preparing analytical/ campaign deliverables and supervise their work quality and efficiency.
  • Possess good analytical skills to conduct new analysis in understanding customers, its impact and opportunities.
  • Good coordination skills to drive the execution of new opportunities with retail business, retail marketing, retail distribution, data providers and analytic modellers.
  • Adopt and execute advance analytics practices to deepen the quality of insights and campaign leads.

  • Formal Education : Bachelor degree in quantitative background (Statistics, Decision Management, Computing with Statistics) or familiar in using statistical tools (SPSS, SAS, SQL).
  • Preferred level of Experience (by years/function/industry) : At least 3 years work experience in MIS, campaign leads generation or Business Intelligence environment.
  • Strong problem solving, analytical and enjoys data exploration.

Other skills required:
  • Problem solving skill to support issue resolution.
  • Highly adaptable and able to respond to change fast
  • Operates with focus of creating value for the customer and improving efficiency & effectiveness of the organization.
  • Ability to collaborate with stakeholder across different business level to align on the same requirements.
  • Ability to communicate opinions or views clearly.

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards

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