Senior Customer Service Associate (Japanese Speake

Senior Customer Service Associate (Japanese Speake

Agensi Pekerjaan Pasona Sdn Bhd
Not Specified
4000 - 5500 MYR

Job Description

Job Description :
1. Point of contact between Lilly and internal or external customers.2. Manage inbound and outbound calls from internal and externalcustomers.3. Manage daily receiving of customers’ Purchase Orders via email (groupmailbox), fax and Non Verbal Communication Tools (NVCT).4. Manage Electronic Data Interface (EDI) Orders and troubleshoot on Idocerror.(Where Applicable)
Required work experience :
1. Diploma/Degree in Accounting/Business/Finance or equivalent2. Demonstrated strong interpersonal skills3. Proficiency in English (Spoken and Written)4. Two (2) to three (3) years of experience with minimum of one (1) yearexperience in customer service/SCM/calls centre experience

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