1. Establishes networking environment by designing, implementation, documenting, and enforcing system standards.
2. Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, and etc)
3. Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
4. Provide Level-3 support and troubleshooting to resolve issues
5. Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
6. Select and implement security tools, policies, and procedures in conjunction with the company’s security team
7. Liaise with vendors and other IT personnel for problem resolution
8. Collecting all related information for reference (kb)
9. Lead network/security deployment project and guide team members on technical deployment, troubleshooting and etc
10. Assist commercial team on all technical matters i.e. pre-sales, sales calls and post-sales support.
11. Conduct Demo or POC (proof of concepts) to meet customer requirements.
12. Conduct a pre-sales presentation on network/security solution.
EXPERIENCE / SKILLS REQUIRED:
• Candidate must possess at least Bachelor's Degree in Computer Science or equivalent.
• Minimum of 5 years relevant experience in an IT environment preferably with good knowledge of Computer Science.
• Good knowledge in IT troubleshooting and root cause analysis.
• Solid understanding of the OSI or TCP/IP model
• Hands on experience in Routing, Switching, Wireless & Security.
• Hands-on experience with monitoring, network diagnostic and network analytics tools
• Possess strong leadership and interpersonal skills with a customer service mindset.
• Required language(s): English, Mandarin & Bahasa
• Preferably Senior Executives specializing in IT/Computer – Network/Security or equivalent
• CCNP or equivalence certification is a MUST.
• Candidate willing to travel outstation on project basis.
• Candidate willing to standby (rotation basis)
Hello Speakers, Location:Malaysia Position:Client servicing+Customer Service. Must be a Degree Holder Sal:upto(best in market) Shifts:24*7 Send Resumes: [HIDDEN TEXT] or wtsapp (+918587037578)
• Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments. • Locates or proposes potential business deals by contacting potential partners
Looking out for a smart & passionate Sales/Enterprise sales/Business Development in Selling IT Software, IT Solution to the Private & Public sector.
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