Senior Sales Team Manager

Senior Sales Team Manager

Standard Chartered
Kuala Lumpur Malaysia
Not Specified
Not Specified

Job Description


About Standard Chartered 
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.  
To us, good performance is about much more than turning a profit.  It%27s about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. 
We%27re committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

Job Purpose

To lead a team of RM / Senior RMs / Acquisition RMs to achieve the team sales target by maximizing acquisition / referral opportunities and deepening existing Client relationships for the Priority Client segment to the specified service standards.
The Role Responsibilities
  • To lead a team of RMs / Senior RMs / Acquisition RMs to achieve specified sales targets and service standards.
  • To provide guidance on day-to-day portfolio management.
  • To guide the team in training and leading branch staff in deepening relationship %26amp; maintaining ETB clients for Priority Banking.
  • To supervise and co-ordinate the sales effort of Priority Banking marketing and promotional activities to meet new business and client acquisition goals.
  • To conduct staff meetings and provide support / updates for sales campaigns and activities, procedural changes, management directives, etc.
  • To ensure that the team build an information database on existing Priority Banking clients to support and deepen client relationship and cross selling efforts.
  • Foster and deepen client relationships by providing regular market information updates and trend analyses on local and foreign financial products.
  • To ensure that the team comply with all applicable money laundering prevention procedures and, in particular report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager.
  • To train and develop new sales staff.
  • To develop action plans to improve team performance.
  • To provide coaching and mentoring to team to facilitate staff retention.

Our Ideal Candidate
  • Honours degree (CGPA 3.0 or better) and / or relevant professional qualifications.
  • Experience in banking with demonstrable knowledge of banking practices and financial products.
  • Possess all relevant investment %26amp; insurance certifications and licensing.
  • Favourable track record in managing sales and / or operations or demonstrated ability to achieve strong sales performance.
  • Ability to coach, inspire and mobilise Branch team members of various levels to deliver exceptional performance.
  • Demonstrated ability to establish a service culture.
  • Interpersonal and complaint handling skills
  • Bank%27s product knowledge
  • Understanding of policies and procedures
  • ABM rules / Bank Negara FEA regulations
  • Branch Operations Manual (WEBOM) /MIC/ group circulars/bank policy and tariff of charges

Apply now to join the Bank for those with big career ambitions. 
To view information on our benefits including our flexible working please visit our . We welcome conversations on flexible working.

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