Senior Solution Specialist

Senior Solution Specialist

RHB Bank Berhad
Other - Malaysia Selangor
5-7 years
Not Specified

Job Description

Primary Objective
  • Lead Robotics Process Automation process analysis, including study of As Is and To Be processes, preparation of Process Design Document (PDD) and Solution Design Document (SDD).
  • Lead and coordinate unit testing and UAT including test data preparation
  • Coordinate and set up business share folder access
  • Request ID and Business application installation for production
  • Lead and manage change request (CR)
  • Project management and tracking
  • Establish and maintain RPA Delivery documentation
Key responsibilities
  • Perform detailed process study on processes to be automated
  • Develop functional requirement for the development of RPA solutions.
  • Develop test plan and cases for each RPA solutions
  • Work with SMEs in conducting user acceptance testing for all RPA solutions
  • Manage opportunities to improve / enhance existing systems
  • Services include application customization, user training, installation, live implementation support and maintenance.
  • RPA solution customization includes analysis of customization requests and writing of amendment / program specifications, designing, coding and testing of complex programs.
  • Manage and resolve RPA solution issues
  • Manage production system SLA
  • Assist in change management process
  • Bachelor Degree - Minimum Degree in IT.
  • Kaizen/Six Sigma or any other Problem Solving tools2. Trained or certified in either programs (Visual Studio, .net, C Sharp, JAVA)
  • More than 5 years’ experience in process analysis, or IT support function.
  • Interpersonal and communication skills
  • Good analytical and problem solving skills
  • Strong knowledge in Windows OS/server functions
  • Strong technical skillsets in problem solving, testing and support

Our Strategy Statement: RHB Banking Group is a multinational regional financial services provider that is committed to delivering complete solutions to customers through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experiences, underpinned by a cohesive and inspired workforce, and relationships built with stakeholders.

Ranked among the top banks in Malaysia and with a significant presence in ASEAN, RHB has strong market leadership in Malaysia across targeted products and segments. With more than 14,000 employees Group-wide, RHB’s presence spans 9 countries in the ASEAN region.

RHB Banking Group is a fully integrated financial services group in Malaysia. The Group’s core businesses are structured into business pillars, namely Group Retail Banking, Asset Management, Group Business & Transaction Banking, Group Wholesale Banking, RHB Singapore, Group Shariah Business, Group International Business and Insurance.

About Recruiter

Functions : Banking, IT

Industries : Banking/Accounting/Financial Services, Insurance, IT/Computers - Hardware & Networking, IT/Computers - Software

Skills/Roles I hire for: Familiar with IT in Banking terminology and banking application

level Hiring For: Junior Level, Mid Level, High Level

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