Senior Specialist - Internal Controls (Contract 1 Year)

Senior Specialist - Internal Controls (Contract 1 Year)

Selangor Malaysia
4-5 years
Not Specified

Job Description

Overall Role Purpose
Conducting self- audits/compliance control for the legal entities being serviced in Asia Pacific Shared Service Centre using the CRISP Internal Control Framework.

Manager/Senior Manager
  • Implement CRISP controls in APSSC.
  • Execute control assessment based on the global schedule.
  • Ensuring local control attributes are timely updated in SAP Governance, Risk and Compliance (GRC) module.

Production Managers in SSC
  • Work closely with the production team in APSSC (PtP, RtR, Billings and OtC), performance management and BPO to provide overall assurance in control assessment and remediation plans.

Business Stakeholders
  • Submission of self-assessments results to business partners in accordance to the agreed deadline.

Customers- External
  • Key liaison with internal & external Auditors.

  • Provide support during the audit cycle.

  • Perform compliance test and review to assess areas for improvement.
  • Work with colleagues in production teams and support functions to provide sustainable solutions to tests resulting in non – compliance.
  • Attend and respond to Manager’s requirements and ad-hoc assignments.
  • Participate in discussions and conference calls with other DHL colleagues from Business Partners, Global Team or other SSC as and when required.

People - Management
  • Develop high performance service culture within the department.

  • Manage allocation of appropriate resources and commitment of staff to the achievement of team’s objectives and targets.

  • Informal influence to enable improvement and change within the organisation through a business partnering approach.


  • Experienced and knowledgeable in quality assessment of process compliance is an added advantage.

  • Experienced in writing policies and SOPs.

  • Proficient in English, both oral and written.

  • Able to express ideas effectively and adjusting style to the needs of others.

  • Effective communicator and attentive listener.

  • Able to provide information in a timely, clear and concise manner.

  • Proactive and willing to explore resources to solve outstanding issues for closure.

  • Has initiative to solve quality issues in operation.

  • Define gaps and provide training or development plan to support process improvement.

  • Disciplined and dedicated to job.

Expected years of experience & Other Related Areas

  • Minimum 4-5 years of relevant discipline and experience in SOX Compliance and internal control compliance is preferred.
  • Experience with IFRS, SAP FI, ERP and SAP GRC is an advantage.

Educational Qualifications
  • Bachelor’s degree in Accounting, Economics or other business related discipline or equivalent in experience.

Job Details

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