Senior Workplace & Mobility Engineer

Senior Workplace & Mobility Engineer

Rural Community Insurance Agency Inc
Not Specified
Not Specified

Job Description

Our opportunity

Provides IT support to various stakeholders across the organization. Ensures alignment with Zurich's technology standards, providing clear technology and process direction to stakeholders, reviewing internal and external supplier proposals and quotations, and performing the technical validation of supplier solutions to ensure that they are in line with company technology standards. Responsible for the implementation of policies, standards and governance, the deployment and integration of operational IT services and solutions, and service management standards, and is aligned with operational process and policy compliance

Your role

Key Accountabilities
  • Configures and maintains company's IT infrastructure and its components.
  • Understands IT technologies and landscape (hardware, telecommunications platforms, networks, mainframe, midrange, security, etc.).
  • Ensures information security based on defined security policies and guidelines relevant to the role.
  • Collaborates with peers and suppliers about operational activities
  • Acts as point of contact with other IT functions and third-party suppliers relevant to the respective role.
  • Operates on a daily basis to ensure the delivery of a consistent level of service provision to different customers around the world.

Additional Job Functions
  • Improves the quality of the IT service output and performance.
  • Meets objectives.
  • Adheres to Information Technology Infrastructure budget.
  • Delivers service improvement programs successfully.
  • Receives positive and improves customer/employee feedback from surveys, reporting and escalation.

Your Skills and Experience

Associate Diploma/Technical Degree in Information Technology with 5 or more years of experience

Additional Information

  • Associate Degree and 3 or more years of experience in the Systems Administration areaOR
  • Technical Diploma or Equivalent and 5 or more years of experience in the Systems Administration areaOR
  • Zurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Systems Administration area

  • Knowledge of insurance agency operations, insurance agency accounting, commissions, licensing and contracting

  • CIC
  • AIS
  • CPCU
  • Knowledge of agency operations, agency accounting, commissions, licensing and contracting
  • Advanced understanding of insurance concepts
  • Broad knowledge of agency management system such as APPLIED or AMS
  • Ability to multi-task
  • IT related certifications
  • System or database coding and maintenance experience

You are the heart & soul of Zurich!
Together we are committed to delivering on our purpose - Let's Create a Brighter Future Together!

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas. You can expect to work on challenges that will help you grow and to collaborate with a diverse and inclusive team.
People are Zurich's most important asset. Their varied skills, perspectives and experiences drive innovation. And they reflect the breadth and diversity of our customers, suppliers, communities and investors around the world. We are committed to attracting and retaining talented individuals from a variety of backgrounds and experiences. Zurich does not discriminate based on race, ethnicity, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law.
  • Primary Location: MY - Kuala Lumpur
  • Remote working:
  • Schedule:
  • Recruiter name: Marina Destiana
  • Closing date:

Job Details

RCIS provides crop insurance to producers, helping them manage risk, plus outstanding customer service to crop insurance agents and policyholders.

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