Service Delivery Analyst

Service Delivery Analyst

Agensi Pekerjaan Pasona Sdn Bhd
Selangor
3-5 years
9000 - 10000 MYR

Job Description


Job Description :
-Be responsible for receiving, validating and logging client requests.-Track requests and determine current activity on it.Analyse and interpret the requests to ensure the classification, prioritisation, and excalation of the requests are currect.-Work closely with colleagues to ensure the swift resolutionof the fault.-Produce breach and other reports that are necessary for the currect
Required work experience :
3 to 5 years working expereince in technology Industry and call center enviroment.

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