Service Desk Agents

Service Desk Agents

AMK TECHNOLOGY SDN BHD
Kuala Lumpur
1-8 years
Not Specified

Job Description

• Level 1.5/2 - 2 FTEs with skills in Work Place and Office 365
fresh graduates also can apply
• Experience: 1 to 2 years’ experience in level 1.5 support or 2 years in Technical Service desk environment.
• Must be able to speak Mandarin/English.
• Level 1.5 Agents are not expected to pick up calls coming in from end users.
• 1.5 Agents may need to call the users to do remote technical troubleshoot.
• Target for contract to be signed in September 2020.
• Start work in December 2020

AMK is an International group of IT companies headquartered in Malaysia, comprising of four main companies across multiple technology domains, to ensure delivery of top quality results to our clients.

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