CTC Global Sdn Bhd (CTCG) is a wholly-owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation. ITOCHU Corporation is one of the largest conglomerates in Japan and is the majority shareholder of CTC. Both CTC and ITOCHU Corporation are listed on the Tokyo Stock Exchange, and have current market capitalisations of US$2.6 billion and US$18.6 billion respectively.
In Malaysia, the CTCG team has been serving enterprise customers from major commercial and government sectors for over 40 years, starting from when it was CSA, then subsequently CSC and now as part of the CTC and Itochu Group.
Powered by a team of 600 qualified and experienced IT professionals, CTCG supports its customers through a country-wide network of 23 service centres and delivers an extensive portfolio of systems integration solutions to enable businesses to operate more efficiently.
a Japanese language helpdesk support to provide hardware/software and network problem diagnosis/resolution via telephone/email/chat for customer’s end user.
We at Abhidi are seeking to hire Service Desk Analyst candidates who have 3 years of experience in the field of technical support. The candidate having work experience in handling customers verbally & technically.
Job Description : Job Description: Essential Job Functions * Codes, tests, debugs, implements, and documents basic programs. Assists in the modification of company products and/or customer/internal systems to meet the needs of the client and/or
This role is of IT Service Desk QA Analyst is for supporting the operations of the company's IT service desk. Performance monitoring – Conduct regular audits on ticket handling procedures including service desk communications (email, voice)
A Senior Manager with strong SD experience and Customer centricity. Managing a SD team for around 30 people. Who can closely connect with customer on a daily basis. Able to speak and write in Mandarin/English/Bahasa Malaysia.
Job Description : Job Description: JOB SUMMARY Provide technical expertise and judgments to support IT Infrastructure that support complex business needs in accordance to ITSM process (Incident, Problem and Change Management). JOB DESCRIPTION Resp
Working hours: 8 am to 5 pm (might need OT or working on Public Holiday/Weekend if need arises) The candidate will be supporting Japan, thus will observe Japan holiday instead of Malaysia. In the event of a Malaysia holiday, but working day for
Job Description : - Perform Facilities-related administration tasks covering Asia Pacific, including major tasks such as o Employee database – including access card management, telephone list, seating plans o Mobile phone – invoice review and alloca
Simple body text this will replace with orginal content