A Senior Manager with strong SD experience and Customer centricity. Managing a SD team for around 30 people. Who can closely connect with customer on a daily basis. Able to speak and write in Mandarin/English/Bahasa Malaysia.
This role is of IT Service Desk QA Analyst is for supporting the operations of the company's IT service desk. Performance monitoring – Conduct regular audits on ticket handling procedures including service desk communications (email, voice)
Education: Degree or Diploma Required skills: 1+ year of IT Service Desk/Help Desk experience in a 16x7 operations Experience in use of Service Desk voice, email, chat and ticketing tools like ServiceNow, Remedy, Siebel, Clarify, CA helpdesk.
a Japanese language helpdesk support to provide hardware/software and network problem diagnosis/resolution via telephone/email/chat for customer’s end user.
The Customer Service Agent plays a key role in assuring the customer service delivery to our customers. The Customer Service Agent provides mostly email and telephone support to our customers.The primary purpose of this role is to receive queries
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Should have experience in Technical Support / Website / Online content creation. These incumbent/candidate who joins us will be supporting Vietnam markets that would include the countries where Vietnam language is preferred
a Mandarin language helpdesk support to provide hardware/software and network problem diagnosis/resolution via telephone/email/chat for customer’s end user.
Group 1 Customer Service （China +Indonesian language ） Group 2 Customer Service （China + Vietnamese language ）
· Able to work well with clients · Address any ad-hoc process or technical questions · Looking for those who are based in Malaysia. · Minimum Bachelor Degree in any disciplines · Fluent in Vietnam/Japanese/Korean/Thai
Preferred Qualifications Roles and Responsibilities of Business To Business Collections Manager Collections team (Part of Order to Cash Group, Finance Operations) is primarily responsible to collect cash, reduce write off and provide excellent custo