Should have experience in Technical Support / Website / Online content creation. These incumbent/candidate who joins us will be supporting Vietnam markets that would include the countries where Vietnam language is preferred
a Japanese language helpdesk support to provide hardware/software and network problem diagnosis/resolution via telephone/email/chat for customer’s end user.
A Senior Manager with strong SD experience and Customer centricity. Managing a SD team for around 30 people. Who can closely connect with customer on a daily basis. Able to speak and write in Mandarin/English/Bahasa Malaysia.
Education: Degree or Diploma Required skills: 1+ year of IT Service Desk/Help Desk experience in a 16x7 operations Experience in use of Service Desk voice, email, chat and ticketing tools like ServiceNow, Remedy, Siebel, Clarify, CA helpdesk.
Job Description : Get to know the team The Grab Operations team is seeking an Automation Engineer requiring hands on experience with delivering DevOps and SRE practices, tools and automations across the Grab Engineering tool stack. This role will be
* Provide on-site support for desktop hardware, desktop applications, emails, printer and network related issues - Basic hardware examples: desktop, laptop, printers. - Intermediate hardware examples: POS, Server and Network first level support
Dear , Greetings from AMK Technology. We have an excellent opening for Service Desk for our client company under the payroll of AMK technology Sdn Bhd in Malaysia.
Summary Responsible for on-site installation, configuration, implementation, integration, maintenance, troubleshooting and repair of company and multi-vendor systems solutions, which may include hardware, software and networking products.
This role is of IT Service Desk QA Analyst is for supporting the operations of the company's IT service desk. Performance monitoring – Conduct regular audits on ticket handling procedures including service desk communications (email, voice)
Job Description : Position Description: • This newly created Service Coordinator position will require • Working onsite at designated Lenovo Managed Services customers. • Manage incidents and requests for DaaS customers • Monitor and manage inventory