Service Engineer - T3000

Service Engineer - T3000

Mindteck (India) Limited
Johor
5 - 10 Years
Not Specified

Job Description

JOB DESCRIPTION:

-Corrective Maintenance for Control System (T3000).
-To provide 24/7 on call service to the assigned utility plants.
-Responsible to troubleshoot, analyze and to provide solution.
-To facilitate & follow up escalated open points.
-Preventive Maintenance for Control System (T3000).
-To perform planned / adhoc preventive maintenance services; to facilitate spare part supply program together with the service manager.
-Performance Enhancement
-To install patches for bug fixes, updates, Malware protection etc.
-To follow up & close open cases with hot line/ RND if required.
-Planning & Reporting
-To plan service routine & report to service manager

As software is becoming ubiquitous in every device we use, defects are no longer a problem to be managed. They have to be predicted and excised. At Mindteck, quality is beyond delivering error free software. We view our processes and methodologies as an inherent feature enabling us to exceed customer expectations. Quality is a way of life at Mindteck covering all processes, interactions and deliverables.

At Mindteck, we benchmark our quality processes against international standards like ISO and CMMI. We are ISO 9001:2000 and ISO 27001:2005 certified and an SEI CMMI level 5 Certified company. Besides these certifications, Mindteck is also ISO 13485:2003 certified to serve the Medical Electronics Industry.

Our quality policy states - 'We shall strive to satisfy our customers by consistently ensuring cost effective and timely delivery of high quality software solutions.'

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