Service Technician

Service Technician

AK Cyanwoods Sdn Bhd
Kuala Lumpur Selangor
0-5 years
Not Specified

Job Description

-Manage all on-site technical services (Indoor disinfection, washing machine cleaning, mattress cleaning, curtains cleaning, refrigerator & range hood cleaning….)
-Check machinery & equipment inventory
-Provide technical service and customer support during field visits
-Diagnose errors/technical problems and determine proper solutions
-Update appointments (weekly & monthly)
-Produce timely and detailed service reports
-Lead and train other technicians in technical knowledge and skills
-Comprehend customer requirements and make appropriate recommendations/briefings
2) Upsell commission
3) Performance bonus
4) Allowance

AK Cyanwoods Sdn Bhd (a.k.a. iButler) is a butler service provider that comprise deep cleanse and sanitisation services for the following:
1. Scheduled housekeeping
2. Kitchen appliances
3. Mattress & Curtain
4. Indoor disinfection
5. Washing machine & Air-cond

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