SO, Account Maintenance Group, Channel Operations Centre

SO, Account Maintenance Group, Channel Operations Centre

United Chinese Bank
2-5 years
Not Specified

Job Description

Job Responsibilities
  • Responsible for Customer InFormation (CIF) and account data maintenance including service request closure and tracking.
  • Review exceptional maintenance reports including unsuccessful normalisation request and escalate to party concern where necessary.
  • Maintenance of AML-KYC data which is meant for transaction tracking system.
  • Perform maintenance of Foreign Account Tax Compliance Act (FATCA) / Common Reporting Standard (CRS) Information & Document Tracking based on duly authorised request form.
  • Perform maintenance for all the above mentioned tasks and Non-Monetary Transactions such as Cheque Book Request, Staff ID Tagging, Hold Code placement/upliftment, Statement Mailing Mode/Central Subscription Mode and etc. in accordance with COC-AMG Standard Operating Procedure.
  • Assist Team Leader in User Acceptance Testing (UAT) for system enhancement/implementation.
  • Participate and assist in the department's Disaster Recovery and Biz Continuity Annual Testing.
  • Perform / Assist any other ad hoc assignment or task as assigned by Unit / Department Head from time to time.

Job Requirements

  • A recognized Degree in any business related studies.
  • Fresh graduates and those with less than 2 years working experience are encouraged to apply.
  • Possess good analytical and communication skills.
  • A good team player with strong interpersonal skil

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.

Founded by Datuk Wee Kheng Chiang, UOB was incorporated on 6 August 1935 as the United Chinese Bank; the change of name was effected in 1965. The Bank catered mainly to the Fujian community in its early years but over the past decades, UOB has grown in strength and stature.

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