Job Description :
Job descriptions:- Work closely with key stakeholders to deliver projects and solutions.
- Work closely with product vendor(s) to analyse change request, review system design, ensure compliance to technology architecture standards, software defect resolution and system deployment.
- Accountable for the quality service delivery of the individual tasks assigned or team’s delivery for working group assignment.
- Active participation in various projects and tasks activities assigned between teams in providing a complete end-to-end solution to business users.
- Actively participate and contribute in technical feasibility study, user requirement evaluation and solution proposal.
- Ability to perform system impact assessment for given change request, perform/review system design, prepare functional and technical specification, ensure compliance to technology architecture standards, software defect resolution and system deployment
- Ability to provide support for applications under testing, conduct validation, investigation and resolve any technical issues reported
- Perform coding and unit testing
- Assist in the implementation of projects and enhancements
- Technically competent to provide technical advice/resolution to team member and to involve in software changes
- Perform SIT and provide UAT support, set up and maintain test environments, trouble shoot and resolve technical issues reported in projects
- Plan and execute production system implementation
- Develop applications and review technical documents, system implementation planning, checklist according to the System Development Life Cycle (SDLC) requirements
Qualifications
Requirements:- 4 years of technical experience in system / software support and troubleshooting in Pega and with exposure to full SDLC.
- Extensively involved in design and development of solutions on PRPC
- PRPC Certified System Architect and PRPC Certified Senior System Architect
- Possess technical knowledge in Pega system support with the following skillset:
- Web based applications using Java & J2EE Technologies
- Pega Rules Process Commander (PRPC) V6.x, V7.x
- Tomcat6.0/Weblogic/WebSphere/JBoss
- Windows or Linux server
-MS SQL/OracleDB
- Other Technical knowledge good to have:
- JavaScript, HTML, XML, WSDL
- MQ
- File transfer using Connect:Direct or SFTP
- Kerberos
- Possess positive working attitude, with resilience and good adaptability to take on different challenging assignments.
- Able to multi-task
- Willing to learn new skills or cross competency
- Effective, with good self-initiative to learn and excel individually and as a team.
- Experience in developing / supporting customer relationship management system and knowledge of the relevant operations are good advantages
- Good soft skills in communication, writing, leadership, etc., are preferred
- Essential to have a can do attitude to work under pressure and multi-tasking environment
- Develop and review technical documents and other System Development Life Cycle (SDLC) related documents.
- Able to work independently and lead a team
- Flexible in working hours in order to provide late night support during project implementation