System Reliability Engineer (Operations)

System Reliability Engineer (Operations)

Company Name Confidential
1-10 years
4000 - 7000 MYR

Job Description

  • Closely working with internal business partners (AR, Accounting, Operations, Customer Service, etc.) to identify and resolve customer and merchant issues.
  • Assist to understand the business (online payment App) using analytical and troubleshooting skills
  • Solid software and operational troubleshooting skills, must have good customer-facing skills and ability to work cross-functionally with multiple teams/department.
  • Implement process improvement initiatives to reduce operational burden
  • Developing and improving overall system reliability
  • Build solutions for internal teams such as Customer Service, Merchant Support and Account Payables
  • This job will require a unique combination of flexibility, troubleshooting, creativity, leadership skills and drive.
  • More info at

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