System Support Specialist (GPO / AD)

System Support Specialist (GPO / AD)

Selangor Malaysia
Not Specified
Not Specified

Job Description


  • Support specific services build over the MS Windows desktop systems, supported by MS Windows Server infrastructure.

  • Prioritize tasks during daily operations satisfying internal customer requests and maintaining the service infrastructure.

  • Manage structure and procedures of authorization through Active Directory group membership.

  • Ensure the agreed level of service infrastructure maintenance is delivered by the support teams.

  • Supports and contributes to activities and projects in service improvement plans.

  • Implements task of changes, upgrades and extensions.

  • Works on request fulfillment and incident management of service requests queues.

  • Understands processes, status, progress and trends of capacity management work packages and orders (storage, licenses, ..)

  • Manage structure and procedures of authorization through Active Directory group membership.

Systems and applications you will use:

  • Windows Client OS

  • Windows Server OS

  • Active Directory Administrative Center

  • Set of internal portals and Admin application


  • Technical knowledge of Windows Client OS

  • Experience in supporting desktop oriented services

  • Strong communication skills

  • Some scripting and programming skills are an advantage

  • Great team of IT professionals with global working exposure
  • Flexible Benefits – customized according to individual needs
  • On-going professional and technical training and certifications
  • A multicultural environment in modern offices
  • Choose any day for your vacation from earned public holiday (Saturday and ad hoc)
  • Smart casual everyday
  • Global internal job opportunities available within DPDHL
  • Unlimited Outpatient Medical
  • Home office possibilities

Sounds good Start your application now!
IT Services is the internal provider of specialized IT Build services and industrialized IT Run services to Deutsche Post DHL (DPDHL) Group:
  • Supports over 260,000 DPDHL e-mail users;
  • Runs more than 7700 servers;
  • Supports more than 2000 global services and applications;
  • Processes 9 million shipment information messages per day;
  • 200000 man-days per year of a development application.

Apart from being more than 4.500 highly skilled IT professionals with an intimate knowledge of logistics industry, we at IT Servicesaltogetherrepresent more than 80 nationalities. IT Services is working behind the scenes 24-hours a day, 7 days a week, 365 days a year in the data centers and offices across three continents – Americas (Mechanicsburg, Westerville, Tempe in USA and Mexico, Costa Rica and Brazil), Europe (Prague in Czech Republic; Bonn and Darmstadt in Germany) and Asia (Cyberjaya in Malaysia and Chennai in India).
You would be part of over 1400 highly skilled IT professionals working in a friendly, multicultural environment of 26 nationalities in Cyberjaya.

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