• 5+ year of IT Service Desk/Help Desk experience in a 18x7 operations and minimum 2 years as Team Lead role.
• Experience in use of Service Desk voice, email, chat and ticketing tools like ServiceNow, Remedy, Siebel, Clarify, CA helpdesk, VNC, ControlF1, Dame Ware, Net meeting, Microsoft Share point, etc.
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
Functions : IT
Industries : ITES/BPO, IT/Computers - Software
Skills/Roles I hire for: It Infrastructure, Dwbi, Java, Dotnet, Erp, Crm, Testing, Buisness Analyst, Aml, Pm
level Hiring For: Junior Level, Mid Level, High Level, Top Management
Our organization is looking for a IT Department Manager to be based in Kuala Lumpur and we came across your profile on Monster.com.
To perform deep dive of the current ICTI landscape (Data Center, Open & Closed Networks, Cloud Communication) and provide recommendations for ERP harmonization and landscape simplification.
Develop and execute end-to-end integration and unit test cases. Drive a best practices approach to the continuous improvement of our products, processes, and tools. Write and maintain documentation for all features in development.
[Immediate start] Exciting opportunity to work in a family oriented niche BI consultancy as Junior HR IT Recruiter/Admin. Mandatory IT Recruitment experience. Salary Range - RM 3000 - RM 4000 (excluding company benefits).
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