The Technical Architect is consultative sales, technology and solution focused specialist who has the ability to analyse, develop and recommend long-term strategic plans to ensure capacity meets current and futurerequirements. In addition to being viewed as a trusted technical advisor to the client, the Technical Architect will also have responsibility for solution design, business development, and transition of projects from presales to delivery and sales support. The Technical Architect provides pre-sales technical support and expertise in analysing client requirements, in conjunction with the client’s current capabilities and ensuring technical solutions will accomplish the client's objectives. This individual will work with Solutions Architects to produce a technical specification for the custom development and systems integration requirements for the solution. They will develop or produce the technical design document to match the solution design specifications.
Contribute to proposals
Technical Architects demonstrate strong client engagement skills with clients of a medium complexity base. This requires the ability to participate or lead in scope of work determination, product pricing and RFP/RFI responses. The Technical Architect works closely with the Client Manager throughout this process and will also assist in the decision to pursue or abort a deal. They assist with the determination of outsourcing, product pricing and collaborates with the Client Manager to develop an implementation solution.
Dimension Data Asia Pacific (DDAP), a wholly owned subsidiary of Dimension Data plc, helps clients plan, build, support, manage, improve and innovate their ICT infrastructures. It combines an expertise in network integration, security, data centre solutions, Microsoft solutions and converged communications & contact centre technologies, with advanced skills in consulting, integration, training and managed services to design ICT solutions to accelerate the business ambitions of its clients. Dimension Data is a member of the NTT Group.
Today DXC is one of the largest technology companies in the world—committed to using our service offerings to unleash new possibilities, and have a meaningful impact on business and life.
This role is an equivalent to IT Helpdesk with a level of troubleshooting between level 1 to 1.5. Technical troubleshooting includes remote desktop technologies, network, AD access and o365 issues and requests.
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