The IT Application Management Specialist will provide first line of technical support to designated customers. The successful candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution
Perform application support and maintenance to meet required service level agreement. Resolve hardware and software issues via call or remotely Troubleshoot and provide solutions to software and hardware Provide remote technical support to clients
Job Description : Get to know our Team: When you're an engineer at Grab, you are part of the heart and soul of the company. Our passion is anchored in the work that we do, and this is reflected in the impact we make on millions of lives on a daily
Looking for talented Application Support Engineer who has strong passion in providing continuous application/software support to be part of a software house which specializing in Banking and Financial Solution.
• Provide 2nd level support on technical/application issue. • Acknowledge & respond to customers or internal request in any channel based on agreed SOP. • Proactively solve problems and provide timely resolution to ensure minimal impact to customers
The deskside support engineer's vital goal is to deliver support to an organization’s desktop, laptop to ensure all computers, network connections and software are functioning smoothly.
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