Technical Engineer

Technical Engineer

Ctc Global Sdn Bhd
1-4 years
3500 - 5000 MYR

Job Description

Role & Responsibilities:
  • Planning, setup and configure, and implement/deploy/migrate on AD/ Exchange/ O365/ SCCM and other Microsoft Enterprise applications at client premises.
  • Verify technical consistency between project contract scope of work and client IT environment and needs.
  • Works closely with clients/vendors to resolve open issues, monitor schedules, and evaluate the level of technical support required and delivered by vendors.
  • Integration of third-party archive systems with Exchange.
  • Provide technical guidance to client IT managers, Project Managers.
  • Provides support, guidance, and training regarding the capabilities and usage of equipment or technology being evaluated or installed.
  • Interacts with clients and internal engineering groups to create and/or review requirements, functional specifications, and detailed designs.
  • Carry out project roll-out, installation and ensuring successful implementation of projects within schedule.
  • Provide project and maintenance support services for Workplace Tower. Subject to Microsoft Business
  • Primarily on Microsoft, Citrix &VMware Workspace one related solution.


  • Bachelor’s Degree in Computer Science/Engineering or minimum 2 years’ experience in a hands-on technical role experience in Microsoft Windows operating systems
  • Possess valid Microsoft Certifications
  • Knowledge on Microsoft Business Primarily on Microsoft, Citrix & VMware, Workspace one related solution.
  • Working knowledge of Exchange Web Services and MAPI protocols.
  • Good oral and written communication with high attention to detail
  • Strong dedication to excellent delivery and customer service
  • Team player and self-starter with ability to multi-task in a high-pressure, fast-paced, fast growth environment.
  • Aptitude to quickly grasp current software functionality and third-party products in order to extend that functionality to meet new and evolving requirements.

CTC Global Sdn Bhd (CTCG) is a wholly-owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation. ITOCHU Corporation is one of the largest conglomerates in Japan and is the majority shareholder of CTC. Both CTC and ITOCHU Corporation are listed on the Tokyo Stock Exchange, and have current market capitalisations of US$2.6 billion and US$18.6 billion respectively.

In Malaysia, the CTCG team has been serving enterprise customers from major commercial and government sectors for over 40 years, starting from when it was CSA, then subsequently CSC and now as part of the CTC and Itochu Group.

Powered by a team of 600 qualified and experienced IT professionals, CTCG supports its customers through a country-wide network of 23 service centres and delivers an extensive portfolio of systems integration solutions to enable businesses to operate more efficiently.

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