CTC Global Sdn Bhd (CTCG) is a wholly-owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation. ITOCHU Corporation is one of the largest conglomerates in Japan and is the majority shareholder of CTC. Both CTC and ITOCHU Corporation are listed on the Tokyo Stock Exchange, and have current market capitalisations of US$2.6 billion and US$18.6 billion respectively.
In Malaysia, the CTCG team has been serving enterprise customers from major commercial and government sectors for over 40 years, starting from when it was CSA, then subsequently CSC and now as part of the CTC and Itochu Group.
Powered by a team of 600 qualified and experienced IT professionals, CTCG supports its customers through a country-wide network of 23 service centres and delivers an extensive portfolio of systems integration solutions to enable businesses to operate more efficiently.
Do you thrive in leading a team of engineers who are responsible for resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support? YES, then click APPLY and we will connect with you.
The IT Application Management Specialist will provide first line of technical support to designated customers. The successful candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution
Being the first point of contact for customer Respond to incoming issues either by incoming calls / incoming incidents in ServiceNow accurately Respond to customers requests efficiently and escalate to higher level teams as required Provide support
Resident Engineer to provide day-to-day operation service deliveries (i.e. Incident, Problem, Asset & Change Management) then to track, monitor and close the assigned service calls / tickets in meeting customer Service Level Agreement.
Assists customers by diagnosing problems and providing resolutions for technical issues Uses troubleshooting techniques and tools to identify issues and perform troubleshooting steps to restore service to customers.
Experience level (L1/L2/L3): Minimum requirement skills is to know intermediate level on how to operate/troubleshoot MS Windows PC system and MS Office application. Work location: Lot 2, Persiaran Sultan, Seksyen 15, 40200 Shah Alam, Selangor, Malay
Minimum of 1 year of experience administrating and troubleshooting Unix/Linux servers and systems.Computer Science or IT related Degree or Electronic Engineering Degree.Experience in and Linux /Redhat / Centos / Ubuntu will be an added advantage
Work closely with Team Lead and Level 2 Unix/Linux Support Team to assist on server operation support to handle technical escalation and follow up with Team Lead and Level 2 Unix/Linux Support Team on the support issue.
Job opening in Singapore: Our client, a well established Singapore-based IT Managed Services Provider, is expanding their business. Malaysian and Singaporean are welcome to apply.
The Network Engineer for Network Solution Business is responsible to provide post-sales functions related to Network infrastructure for sales team. Work on a daily basis with customers (internal and external) or business partners to provide consult
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