Technical Engineer - Systems

Technical Engineer - Systems

Ctc Global Sdn Bhd
3-5 years
Not Specified

Job Description


•Responsible to support & troubleshoot Virtualization, Microsoft Windows Server, Hyper converged Infrastructure and Hardware environment
•Responsible for Incident and Problem management as well as to provide RCA Report
•Provide technical assistance to L1 engineers
•Technical Account Engineer for several accounts
•Responsible for Preventive Maintenance
•Ability to handle small projects and deployment
•New product testing and implementation
•To be able to perform in 24/7 environment

•Diploma / Degree in Information Technology or equivalent
•VMware Certified Professional 6
•At least 3-5 years’ experience in the provision of high level support, maintenance and design for Virtual Platforms for hosted applications and services in the ESX Server environment.
•Minimum 2 years of experience administering VMware vSphere 5 environments using vCenter and vSphere clients; experience with vSphere v6 is preferred
•Minimum 2 years of experience using vSphere PowerCLI to perform tasks such as creating datastores, taking snapshots, creating VMs, health checks, etc
•Experience troubleshooting VMware environments running both Windows and Linux virtual machines
•Experience performing maintenance tasks, applying software patches and upgrade
•Required technical skills on VMware (Vsphere, vCener, SRM, HA), Microsoft Windows Server OS, Hyper-V, Hyper converged Infrastructure, Blade server, standalone server, iSCSI & San Storage
•Technical skills on Active Directory would be advantageous.
•Knowledge of ITIL framework or completion of the ITIL Foundation Certificate would be advantageous.
•Strong customer service orientation
•Highly self-motivated and directed

CTC Global Sdn Bhd (CTCG) is a wholly-owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation. ITOCHU Corporation is one of the largest conglomerates in Japan and is the majority shareholder of CTC. Both CTC and ITOCHU Corporation are listed on the Tokyo Stock Exchange, and have current market capitalisations of US$2.6 billion and US$18.6 billion respectively.

In Malaysia, the CTCG team has been serving enterprise customers from major commercial and government sectors for over 40 years, starting from when it was CSA, then subsequently CSC and now as part of the CTC and Itochu Group.

Powered by a team of 600 qualified and experienced IT professionals, CTCG supports its customers through a country-wide network of 23 service centres and delivers an extensive portfolio of systems integration solutions to enable businesses to operate more efficiently.

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