TRAINERS x5 (exp in Customer Service)

TRAINERS x5 (exp in Customer Service)

Gateway Search Pte Ltd
Kuala Lumpur
2-10 years
Not Specified

Job Description

Once in a lifetime opportunity to join the world's fastest-growing startup as well as the biggest unicorn by valuation. With client's vision to build global platforms of creation and interaction, we are devoted to developing innovative technologies to shape the future. It is the best time to join us and pave into the new era together!
Responsibilities:

  • Deliver process/product/policy training in the classroom and/or the online environment
  • Help to develop and deliver training courses for different trainees/markets/products.
  • Identify and assess the training needs of the team to bridge any process/policy gaps for better performance and understanding of the policy.
  • Participate/lead policy briefings to ensure any changes are consistent and in line with local cultural, socio, geographical, and political conditions.
  • Work with the business team to achieve top performance, including group coaching, bottom performers identification, and training.

Qualifications:

  • At least 1-year training experience on content moderation, trust and safety or policy in a major tech or media company.
  • Ability to embrace a fast-paced working environment.
  • MUST have experience in handling training via virtual or online.

NOTE:
Interested candidate please send your updated CV to [Confidential Information]

Thank you!

EA Licence No: 19C9807
Registration No: R1114636 (Manalo Don Don Briones)

Gateway Search (EA Licence No: 19C9807)

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