Travel Reservation Executive

Travel Reservation Executive

Aisling Consulting Sdn Bhd
Not Specified
Not Specified

Job Description


About the job Travel Reservation Executive
Job Description:
. Working in a global assistance environment and handling multiple customer calls from our customers.
. Providing high quality service to achieve maximum customer satisfaction by resolving customer queries at first contact where possible.
. Listening to customers and establishing their needs in order to offer relevant products, services and solutions.
. Taking ownership to complete necessary research and customer follow up or alternatively directing the customer to the appropriate department for resolution.
. Responsible for achieving individual performance expectations and development whilst maintaining appropriate operational risk control and compliance in all activities.
Requirements:
. Must be able to answer calls and reply to emails. . Open to disabled candidates. . Must be able to relocate to Penang.

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