· Able to work well with clients · Address any ad-hoc process or technical questions · Looking for those who are based in Malaysia. · Minimum Bachelor Degree in any disciplines · Fluent in Vietnam/Japanese/Korean/Thai
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• Job Descriptions:<br> • Answer incoming calls from customers to to log a problem ticket,<br> • Answer inquiries and questions from customer, (Phone / Email / Electronic system)<br> • Handle complaints,12 hours shift
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To manage the SOC team to ensure efficient, effective response to threat alerts and providing coverage 24 x 7 x 365
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Monitor day-to-day operation for server and network devices and connectivity, SAN storage, tape, operation report, batch job, ensure workable.
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Identify clients need and financial problem and provide solution with financial products; Eg: mortgage, insurance, investment, saving and retirement plan
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Job Description: Fresh graduate or experience in content management or customer service. Excellent : English Communication skills, both written and verbal.Since the job involves providing support on phone calls,experience in International voice calls
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Responsible for Support , customisation and configuration - WM module.<br> <br> Experience to ensure successful project delivery
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Developing a world-class project delivery organization by developing the team's capabilities and implementing best practices.<br>
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Developing an event strategy and roadmap to execute events that boost business development and customer relationship building.<br>
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This role is of IT Service Desk QA Analyst is for supporting the operations of the company's IT service desk. Performance monitoring – Conduct regular audits on ticket handling procedures including service desk communications (email, voice)
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Monitor day-to-day operation for server and network devices and connectivity, SAN storage, tape, operation report, batch job, ensure workable
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Able to communicate effectively with customers in a friendly and polite manner following the Facebook processes · Able to read, write, and speak fluently and spontaneously in both English and vietnam native language <br> Language: Vietnamese and English
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Inventory Management Role
Assisting in the definition of project scope and objectives and ensuring technical feasibility, resource availability and allocation. Managing the data related project in Agile mode and prioritising project based on business impact<br> <br>
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Communicating with online, local and offshore suppliers & working closely with project teams to ensure products to be purchased are fit for purpose<br>
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At least 1 year working experience in Contact Centre ( Diploma / Degree holders) with Basic IT knowledge/experience. We are welcome for Fresh graduates as well degree in IT) <br>
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Devising & translating brand strategy into brand plan and go-to-market strategy. Planning and execution of communications and media actions across offline, online and social media.<br>
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Planning and executing users digital marketing campaigns across a range of social media platforms. Participating in product development and supporting new product launches or features.<br>
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Digital Innovation and Delivery Centre is set up with the express mandate of growing and transforming client and traditional insurance businesses through digital innovation. The DIDC will serve as a core digital innovation centre for client
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IT Service Desk <br> Candidate must know either of below languages:<br> Japanese <br> Mandarin/Cantonese<br> Thai<br> Indo<br> <br> Experience- 0-4 years<br> Location-Lingkaran Syed Putra, Mid Valley City, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
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To attend inbound and outbound calls To support chat, emails
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In this role, you will be responsible for leading features for clients in Malaysia and managing expansion efforts.
Managing vendors SLA and KPIs as well as verifying & processing vendor claims & building strong vendor relationships through clear communication and resolution of conflicts in a timely manner<br> <br>
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Looking for Security Analyst, Security Operation Center (SOC)
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