Call Center Management Jobs

To attend to all patients/clients’ enquiries via mobile (WhatsApp Chat), messages, email, inbound & outbound calls promptly and professionally. To track & report all incoming calls daily and on weekly basis

Skills : Microsoft Office

Job Description Role Purpose Handling enquiries from Singapore Credit Card HSBC consumers such as Credit Limit, Balance Transfer in a shift rotational pattern. Responsible for building rapport and relationship with the customer in a professional m

Join a team recognized for leadership, innovation and diversity Provide reliable technical assistance to internal and external customers. You will provide professional coverage of Technical Support Helpdesk. You will support focus on accuracy, timel

Skills : Continuous Improvement , Software , Knowledge Management , communication , Strong Leadership , diversity , Leadership , Verbal , Technical Assistance , Customer Experience , technical issues , Innovation , written communication skills , customer needs , Call Center Management , Drive , Reliable , documenting , Customer Satisfaction , Methodology , Root Cause Analysis , Administration Skills , Interpersonal , Tech Support Analyst , Solution Center Engineer , Applications Professional , Systems Consultant , technical support , Support , Salesforce.com

About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. It's about showing how you embody

Skills : Operational Excellence Specialist

About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. It's about showing how you embody

HR SOURCE EMPLOYEE ADVISOR (JAPANESE PROFICIENCY REQUIRED) HR Source Employee Advisors serve as the primary HR contact to assist VMware employees with their HR needs. Provide front-line HR support and consultation that enables employees to find infor

HR SOURCE EMPLOYEE ADVISOR (JAPANESE PROFICIENCY REQUIRED) HR Source Employee Advisors serve as the primary HR contact to assist VMware employees with their HR needs. Provide front-line HR support and consultation that enables employees to find infor

Job Description : Senior IT Service Operations Analyst Driving human progress is not just about providing cutting-edge technology - it's also about maintaining and supporting it. Our IT Service Operations team provides holistic support and proactiv

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company A company that pioneered cross-border express delivery in 1969 and it now active in more t

Skills : Call Center Services , Service Quality , Training Management , Creative Skills , Customer Service , Empathetic , Provide Support , Relationship , Drive Improvement , Calibration , Initiatives , Customer Service Training , Management , Training , kad , Quality Programs , Evaluation , Business , qm guidelines , Ingenious , Process , Supervision , Centre of Excellence , Improvement , Resourcefulness , Customer Experience Management , Quality , Network , Qm

SUMMARY Principal Application Support Specialist (Avaya) Would you like to be part of DHL IT ServicesOur Service Support team is looking for a new team member. In this role, you will be Subject Matter Expert for 2nd level Application Support Speci

Skills : Workforce Management , avaya aura , Driving , Leadership , Team Leadership , Organizational , Telephony , Subject Matter Expertise , Fluent In English , matrix management , english , shell script programming , Communication Skills , Organizational Skills , Customer Focus , Call Center Services , Service Level Agreements , Microsoft Windows , Technical Knowledge , SIP , communication , Apache Tomcat , Linux Operating System , Application Support , Shell Scripting , Oracle Weblogic , Microsoft Sql , SLA , Database Management System , Linux

Job Description To handle, investigate and resolve customer enquiries from multiple channels in an accurate, professional and timely matter. To provide high customer quality standards and, enable effective accounts receivable collection. To act as a

Skills : Customer Service , Erp System , IT , Microsoft Powerpoint , Flow , Billing , Work Independently , Credit Risk Management , Software , self service , Call Center Services , Collection , Subject Matter Expertise , Teamwork , Accounts Receivable Services , Written English , Handling , Operational , Reporting , Problem Solving , Commercial Awareness , english , Escalation Process , Customer Queries , Communication Skills , Supervision , Credit Policy , Sales , Dedicated , Problem Solving , Root Cause Analysis , Shared Services , Facilitate , Customer Handling , Service Orientation , Microsoft Word , communication , Quality , Support , Microsoft Excel

Job Description To handle, investigate and resolve customer enquiries from multiple channels in an accurate, professional and timely matter. To provide high customer quality standards and, enable effective accounts receivable collection. To act as a

Skills : Written English , english , Billing , Operational , Call Center Services , self service , Customer Queries , Collection , Service Orientation , Customer Service , Root Cause Analysis , Work Independently , communication , IT , Microsoft Word , Facilitate , Teamwork , Erp System , Escalation Process , Credit Risk Management , Accounts Receivable Services , Handling , Shared Services , Dedicated , Problem Solving , Communication Skills , Software , Microsoft Powerpoint , Flow , Sales , Problem Solving , Supervision , Credit Policy , Reporting , Customer Handling , Subject Matter Expertise , Commercial Awareness , Microsoft Excel , Support , Quality

Would you like to be part of DHL IT Services Our Solution Support team is looking for a new team member. You will deliver application support and deployment services for part of a given business area to DHL countries/ functions, in order to ensure t

Skills : Solutions , Metrics , Csa , servicenow csm , Flow , mid server , Customer Service , Consulting , Teamwork , Analytical Thinking , Business , Problem Solving , Service , Ui Framework , CAD , Flexibility , Strategy , Global Services , Service Level Agreements , servicenow development , Process , Implementation , Drive , Restoration , Communication Skills , Production Environment , Changing Environment , IT , Design , Specialization , Multi Tasking , Action , Ad , czech , Logistics , Positive Attitude , Transition , Leading Edge Technologies , Services , servicenow machine learning , Stake Holder Management , ownership , Business Continuity , on call support , Customer Focus , communication , Windows Linux , Speaking Skills , Technical Expertiseise , English Language , Friendliness , It Services , Sql , Applications , Uat , Servicenow , Soap , UI , Support , Database System , Shell Scripting , Integration , Servers , Databases , Machine Learning , Javascript , Incident Management , Change Management , SLA , Technical Training , Csm , Workspace , Jms , Data Center Management , Application Support , Problem Management , Restful Api

Bring your career aspirations to life with AIA!Team Lead for General Insurance PA & Non PA underwriting risk selection, overall New Business Underwriting Operational Planning & strategy, Risk/Compliance/Audit Compliance , Business Lead for Project ma

At Prudential, we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities. We strive to build a business that can shape, an inclusive wo

Summary: The Real Time Analyst/WFM is responsible for managing and ensuring that the service level agreements for various programs are met. This position is an external and internal facing role responsible for various processes including short- & lon

Skills : Communication , Customer Service , Problem Solving , Presentation , Ms Word , Ms Excel

Job Description : Get to know our Team: * Customer Experience team drives one of our core values ‘Outserve Our Customers and provide support to in-country business units and a wide range of verticals * Promoting ease to our customer

RISE TO THE CHALLENGE At PMI, we have chosen to do something incredible. We're totally transforming our business, and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. We are committed to

At Prudential, we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities. We strive to build a business that can shape, an inclusive wo

At Prudential, we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities. We strive to build a business that can shape, an inclusive wo

Job Resposibilities: * Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources * Follow and adhere to work processes and standard operating procedures in performing day-to-

Client Background: MNC Industry: TPA Location: Jalan Ampang Headcount: 2 Tenure: Permanent Remuneration: Basic Responsibilities: . Manages the day-to-day activities (calls/claims/emails) of agents, including scheduling and managing the QA and KPIs. N

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've n

#BeMore Do you aspire a rewarding career that lets you do more and achieve more Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world's most loved brands and be with awesome, diverse peop

At Prudential, we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities. We strive to build a business that can shape, an inclusive wo