call center management Jobs

· Able to work well with clients · Address any ad-hoc process or technical questions · Looking for those who are based in Malaysia. · Minimum Bachelor Degree in any disciplines · Fluent in Vietnam/Japanese/Korean/Thai

Skills : Email Support , chat support , Voice support , Bpo , Call Center , customer service , Voice Process , Voice support , Customer Care , Service , Content Management , Content Writing , Finance , account , Accounts Payable , accounts receivable , Marketing , Sales

• Job Descriptions:<br> • Answer incoming calls from customers to to log a problem ticket,<br> • Answer inquiries and questions from customer, (Phone / Email / Electronic system)<br> • Handle complaints,12 hours shift

Skills : customer service , Bpo , Call Center Executive , indonesian , thai , english

To manage the SOC team to ensure efficient, effective response to threat alerts and providing coverage 24 x 7 x 365

Skills : GSEC , CCED , GCIA , gcih , GMON , Security Operations Manager , Siem

Monitor day-to-day operation for server and network devices and connectivity, SAN storage, tape, operation report, batch job, ensure workable.

Skills : Data Center Operations

Identify clients need and financial problem and provide solution with financial products; Eg: mortgage, insurance, investment, saving and retirement plan

Skills : Sales , Insurance Agent , Insurance Advisor , Financial Advisor , Life Advisor , Life Insurance

Job Description: Fresh graduate or experience in content management or customer service. Excellent : English Communication skills, both written and verbal.Since the job involves providing support on phone calls,experience in International voice calls

Skills : Email Support , chat support , Voice support , Bpo , Call Center , customer service , Voice Process , Voice support , Customer Care , Service , Content Management , Content Writing , content writer , contact centre , Helpdesk , help-desk

Responsible for Support , customisation and configuration - WM module.<br> <br> Experience to ensure successful project delivery

Skills : Supplier Relationship Management , Penang , SAP WM - EWM , Sap Wm , SAP WMS , Sap Apo , Sap Consultant

Developing a world-class project delivery organization by developing the team's capabilities and implementing best practices.<br>

Skills : Project Planning , Project Management , Project Execution , EPC Project Management

Developing an event strategy and roadmap to execute events that boost business development and customer relationship building.<br>

Skills : Event Management , Project Management , Sales & Marketing Executive

This role is of IT Service Desk QA Analyst is for supporting the operations of the company's IT service desk. Performance monitoring – Conduct regular audits on ticket handling procedures including service desk communications (email, voice)

Skills : Service Desk , Quality Coach , Service Desk , Call Coordinator , Helpdesk , Quality Analyst , Qa , Quality Executive , IT support , Technical Helpdesk

Monitor day-to-day operation for server and network devices and connectivity, SAN storage, tape, operation report, batch job, ensure workable

Skills : Data Center Operations

Able to communicate effectively with customers in a friendly and polite manner following the Facebook processes · Able to read, write, and speak fluently and spontaneously in both English and vietnam native language <br> Language: Vietnamese and English

Skills : Customer Support , CSR , Customer Service Executive , Customer associate agent , CSE , Customer Service Associate , chat support , Customer Agent , Customer service , Client care associate

Inventory Management Role

Skills : Inventory Management , Warehouse Management System

Assisting in the definition of project scope and objectives and ensuring technical feasibility, resource availability and allocation. Managing the data related project in Agile mode and prioritising project based on business impact<br> <br>

Skills : It Management , Project Manager

Communicating with online, local and offshore suppliers & working closely with project teams to ensure products to be purchased are fit for purpose<br>

Skills : Procurement , suppSupply Chain , Purchase , Supply Chain Management , Logistics

At least 1 year working experience in Contact Centre ( Diploma / Degree holders) with Basic IT knowledge/experience. We are welcome for Fresh graduates as well degree in IT) <br>

Skills : MandarinHelpdesk Executive , ServiCe Desk , Help Desk , Helpdesk Coordinator , Call Coordinator , It Helpdesk , Technical Helpdesk , It Coordinator

Devising & translating brand strategy into brand plan and go-to-market strategy. Planning and execution of communications and media actions across offline, online and social media.<br>

Skills : Brand Management , Product Management , Public Relations (PR) , Customer Acquisition , Marketing Executive

Planning and executing users digital marketing campaigns across a range of social media platforms. Participating in product development and supporting new product launches or features.<br>

Skills : Product Management , Brand Management , Digital Marketing , User Acquisition Analyst

Digital Innovation and Delivery Centre is set up with the express mandate of growing and transforming client and traditional insurance businesses through digital innovation. The DIDC will serve as a core digital innovation centre for client

Skills : Product Management , digital innovation , Insuretech , Fintech , Product Development

IT Service Desk <br> Candidate must know either of below languages:<br> Japanese <br> Mandarin/Cantonese<br> Thai<br> Indo<br> <br> Experience- 0-4 years<br> Location-Lingkaran Syed Putra, Mid Valley City, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Skills : J2EE Scripts , Service Desk , Helpdesk , Helpdesk Executive , Helpdesk Enginee Call , Programmer , Java , Javascript , HTML , Python , Python Scripting , Service Engineer , Service Desk Support , It Helpdesk Support , Desktop Support , Technical Support

Skills : "Deployment" , Project Management , Vendor Management , , Migration , Migration Project Plan

To attend inbound and outbound calls To support chat, emails

Skills : Korean , Customer Service Representative , CSR , Inbound And Outbound , Customer Care , Customer Support Executive , Customer Service Associate

In this role, you will be responsible for leading features for clients in Malaysia and managing expansion efforts.

Skills : National Sales , Key Accounts , Account Management

Managing vendors SLA and KPIs as well as verifying & processing vendor claims & building strong vendor relationships through clear communication and resolution of conflicts in a timely manner<br> <br>

Skills : Procurement , Inventory Management , Vendor development

Looking for Security Analyst, Security Operation Center (SOC)

Skills : AlienVault , Security Analyst , Information Security , Security Operation Center , Soc , Front End , Ibm Qradar , LINUX , Siem