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Provide 1st level support and troubleshooting, assist the client in IT matters through phone, emails or web chats in Japanese language

Skills :

Client Delivery Manager - EUC

Ctc Global Sdn Bhd
Kuala Lumpur Selangor
4-7 years

Serves as a dedicated strategic partner to key account customers to provides support in the day-to-day management of one or more key customers.

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Team Lead - Project (Contract)

Ctc Global Sdn Bhd
Selangor Other - Malaysia
2-4 years

Create and implement project plan, timeline and execution and working with key members on the project to come up with the goals and objective of the project.

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Customer Care Manager – Service Desk

Ctc Global Sdn Bhd
Kuala Lumpur Selangor
4-6 years

Responsible for managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developing and improving.

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Technical Lead / Team Lead (Network)

Ctc Global Sdn Bhd
Kuala Lumpur Selangor
3-5 years

You are responsible to monitor day to day Customer Operations, incident ticket status and ensure incident ticket attended according to Service Level Agreement

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Technical Engineer Network

Ctc Global Sdn Bhd
Kuala Lumpur Selangor
1-3 years

Monitor day-to-day operation for server and network devices and connectivity, SAN storage, tape, operation report, batch job, ensure workable. Provide OS support related activities such as corrective & preventive maintenance patching & configuration.

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Team Lead (System Security)

Ctc Global Sdn Bhd
Selangor Petaling Jaya
3-6 years

SI company looking for a Team Lead with strong technical skills and experience in System Security. Experience managing staff is an added advantage

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Senior Finance Executive

Ctc Global Sdn Bhd
Selangor Petaling Jaya
3-5 years

Able to maintain General Ledger, assist in Financial Reporting, maintain Accounts Payable Ledger, responsible for Staff Claims processing. Experience in managing staff.

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Asset Controller

Ctc Global Sdn Bhd
Selangor
1-2 years

Responsible for managing customer's buffer stock and to ensure completeness and accuracy of asset flow

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Technical Engineer – Microsoft

Ctc Global Sdn Bhd
Kuala Lumpur Selangor
2-4 years

Planning, setup and configure, and implement/deploy/migrate on AD/ Exchange/ O365/ SCCM and other Microsoft Enterprise applications at client premises.

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Associate Field Service Engineer

Ctc Global Sdn Bhd
Kuala Lumpur Selangor
0-1 years

IT Fresh Graduate are welcome to apply! Your task is to provide on-site support and involve in carrying out project roll-out to ensure SLAs are met, and customer satisfaction achieved.

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Service Desk Analyst

Ctc Global Sdn Bhd
Kuala Lumpur Selangor
1-3 years

Responsible for receiving and logging all inbound calls and emails and to provide immediate incident resolution or workaround to user.

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Administrative Coordinator

Ctc Global Sdn Bhd
Selangor
1-2 years

Validate incoming order/tickets to ensure completeness and accuracy; perform sanity checks by verifying SLA, and high level work instructions.

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Field Service Engineer

Ctc Global Sdn Bhd
Selangor
1-2 years

* Provide on-site support for desktop hardware, desktop applications, emails, printer and network related issues
- Basic hardware examples: desktop, laptop, printers.
- Intermediate hardware examples: POS, Server and Network first level support

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Field Service Manager

Ctc Global Sdn Bhd
Kuala Lumpur Selangor
5-8 years

The ideal candidate should have good experience in managing field services team to provide optimum customer services.

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Software Deployment Engineer

Ctc Global Sdn Bhd
Kuala Lumpur Selangor
2-4 years

Developing & planning to install new software to be ready to use. Evaluating the deployed application and ensure it usability.

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Field Service Engineer

Ctc Global Sdn Bhd
Selangor
1-2 years

* Provide on-site support for desktop hardware, desktop applications, emails, printer and network related issues
- Basic hardware examples: desktop, laptop, printers.
- Intermediate hardware examples: POS, Server and Network first level support

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Technical Support Engineer

Ctc Global Sdn Bhd
Kuala Lumpur
1-4 years

Provide IT related technical support to end user.

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Asset Management Analyst

Ctc Global Sdn Bhd
Kuala Lumpur Selangor
2-4 years

Comply and enforce standardized asset management policies, processes, controls and integrated technologies that enable effective management of the customers’ assets.

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