The Salesforce Developer role will be responsible for development and support of initiatives across multiple Salesforce environments; ensuring that build is maintained in accordance to standards and best practices.
Duties: Coordinate, including being able to perform, activities across the various accounting functions: accounts payable, accounts receivable, payroll, cash and treasury management and general accounting
This role assists General Manager and is fully accountable for the revenue growth, profitability and TCS capability of a cluster of customer accounts. This is a customer-facing role with a full Profit & Loss responsibility.
The person should have experience selling software to insurance industry and full understanding of the entire full cycle of Life/ General Insurance. Candidates from Technology Banking Sales or BFSI Sales and understand digital solutions.
You will be leading a team in providing tailored and high quality service and experience for clients. You will continuously seek to improve customer service by reviewing complaints/concerns as well as re-designing and communicating service metrics.
Being the first point of contact for customer Respond to incoming issues either by incoming calls / incoming incidents in ServiceNow accurately Respond to customers requests efficiently and escalate to higher level teams as required Provide support