You will be leading a team in providing tailored and high quality service and experience for clients. You will continuously seek to improve customer service by reviewing complaints/concerns as well as re-designing and communicating service metrics.
We are looking for an enthusiastic Customer Service Representative to join our friendly team at our Kuala Lumpur Headquarters. In this role you would provide information to our customers about their transactions and resolve any queries they have.
As BI Analytics Consultant, you will have the primary responsibility for the roll out of technical and functional aspects of the Business Intelligence solution in SQL Data Warehouse and Microsoft Azure (Data Factory, Synapse)
As BI Analytics Consultant, you will have the primary responsibility for the roll-out of technical and functional aspects of the Business Intelligence solution in Microsoft Azure (Data Factory, SQL Data Warehouse, and Azure Synapse).
The Customer Service Agent plays a key role in assuring the customer service delivery to our customers. The Customer Service Agent provides mostly email and telephone support to our customers.The primary purpose of this role is to receive queries
• Job Descriptions: • Answer incoming calls from customers to to log a problem ticket, • Answer inquiries and questions from customer, (Phone / Email / Electronic system) • Handle complaints,12 hours shift
You will be the main point of contact for assigned clients. You will maintain open and effective communications with clients on objectives and project progress, ensuring enquiries are attended to in a timely manner.