You will be promoting the company’s products to customers in a professional manner. You will address any complaints, provide appropriate solutions and alternatives in a timely manner and follow up to ensure resolution.
You will be the main point of contact for assigned clients. You will maintain open and effective communications with clients on objectives and project progress, ensuring enquiries are attended to in a timely manner.
Able to communicate effectively with customers in a friendly and polite manner following the Facebook processes · Able to read, write, and speak fluently and spontaneously in both English and vietnam native language Language: Vietnamese and English
· Able to work well with clients · Address any ad-hoc process or technical questions · Looking for those who are based in Malaysia. · Minimum Bachelor Degree in any disciplines · Fluent in Vietnam/Japanese/Korean/Thai
Being the first point of contact for customer Respond to incoming issues either by incoming calls / incoming incidents in ServiceNow accurately Respond to customers requests efficiently and escalate to higher level teams as required Provide support
You will be leading a team in providing tailored and high quality service and experience for clients. You will continuously seek to improve customer service by reviewing complaints/concerns as well as re-designing and communicating service metrics.
• The ideal candidate will have experience supporting & managing vulnerability scanning tools and technologies in an enterprise environment• Develop and maintain a vulnerability assessment database/repository
We are looking for an enthusiastic Customer Service Representative to join our friendly team at our Kuala Lumpur Headquarters. In this role you would provide information to our customers about their transactions and resolve any queries they have.
Must have prior experience of more than 6 months .Excellent writing,reading and speaking skills in Thai language is must .Finance & Accounting Degree is must Excellent Accounting knowledge is must Computer knowledge the ability to browse the internet