Hiring for Business Analyst – Consumer Based payments domain with 5+ Years of experience
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You will be leading a team in providing tailored and high quality service and experience for clients. You will continuously seek to improve customer service by reviewing complaints/concerns as well as re-designing and communicating service metrics.
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Group 1 Customer Service <br> (China +Indonesian language ) <br> Group 2 Customer Service <br> (China + Vietnamese language ) <br>
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Seeking opportunities to increase client satisfaction and building advocacy from clients. Taking the initiative to continuously deepen your knowledge and understanding of the product.<br>
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You will be interacting with customers in a friendly and professional manner, understanding requirements, building rapport with customers and ensuring service delivered meets KPIs.<br> <br>
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于会看,读,写,文和英文人士申请<br> 通过互网或应用程为顾客在线推广产<br> 为客户查询并且客户供相关信<br> 调查并且解决客户的投诉<br> 顾客络方会在电上,电邮件,互网或应用程<br> 必须会文和以快速解答客户的疑问<br> 客户的资料信必须机密感处<br> 马西亚人<br> 良好沟通能力,勤劳,自信<br> 能够长期在国外工作者
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Understand customer enquiries and respond via applicable channels: email, chat. Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
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We are looking for Spanish /Japanese/ Mandarin / German speaking resources for Kuala Lumpur, Cyberjaya, & Penang Locations.
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Good training experience on content moderation, trust and safety or policy in a major tech or media company.
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Familiar with IT systems such as Branch Delivery System (BDS), Alltel, Remittance, Payments, Customer Information System (CIS), etc.<br> •Strong understanding of system development and implementation lifecycle (SDLC)<br>
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The Customer Service Agent plays a key role in assuring the customer service delivery to our customers. The Customer Service Agent provides mostly email and telephone support to our customers.The primary purpose of this role is to receive queries
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• Job Descriptions:<br> • Answer incoming calls from customers to to log a problem ticket,<br> • Answer inquiries and questions from customer, (Phone / Email / Electronic system)<br> • Handle complaints,12 hours shift
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Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
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Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's p
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Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements
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To attend inbound and outbound calls To support chat, emails
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Able to communicate effectively with customers in a friendly and polite manner following the Facebook processes · Able to read, write, and speak fluently and spontaneously in both English and vietnam native language <br> Language: Vietnamese and English
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Looking for head of customer experience
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Solve product or service problems by explaining customer complaints; determine the cause of the problem; select and describe the best solution to solve the problem; expedite correction or adjustment; follow-up to ensure a solution
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Service Desk Analysts are IT professionals who provide technical help for users of an organization. Analysts respond to inquiries, and they evaluate and resolve issues relating to IT equipment and applications.
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In this role, you will be joining the firm's growing customer service team in order to develop and manage the ever expanding customer database, ensuring complete, reliable and accurate data.
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· Able to work well with clients · Address any ad-hoc process or technical questions · Looking for those who are based in Malaysia. · Minimum Bachelor Degree in any disciplines · Fluent in Vietnam/Japanese/Korean/Thai
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You will be the main point of contact for assigned clients. You will maintain open and effective communications with clients on objectives and project progress, ensuring enquiries are attended to in a timely manner.
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Devising & translating brand strategy into brand plan and go-to-market strategy. Planning and execution of communications and media actions across offline, online and social media.<br>
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They provide technical care for any aspect of the information systems unit, including system hardware, operating systems, applications, and networks. Generally, they should be troubleshooting bent of mind and with proper communication to the stakes
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