You will be leading a team in providing tailored and high quality service and experience for clients. You will continuously seek to improve customer service by reviewing complaints/concerns as well as re-designing and communicating service metrics.
We are looking for an enthusiastic Customer Service Representative to join our friendly team at our Kuala Lumpur Headquarters. In this role you would provide information to our customers about their transactions and resolve any queries they have.
• The ideal candidate will have experience supporting & managing vulnerability scanning tools and technologies in an enterprise environment• Develop and maintain a vulnerability assessment database/repository
The Insurance domain consultant will be a key part to deliver the various proposals we will be providing to the customer for digital transformation. This position will have a broad range of responsibilities that require a deep knowledge on Insurance
You will be the main point of contact for assigned clients. You will maintain open and effective communications with clients on objectives and project progress, ensuring enquiries are attended to in a timely manner.
Contribute to the overall communications strategy and business plans, including specialized input into PR and communications to Certification Bodies around the world, marketing, website, e-communications and programs.