You will be leading a team in providing tailored and high quality service and experience for clients. You will continuously seek to improve customer service by reviewing complaints/concerns as well as re-designing and communicating service metrics.
You will be the main point of contact for assigned clients. You will maintain open and effective communications with clients on objectives and project progress, ensuring enquiries are attended to in a timely manner.
• Job Descriptions: • Answer incoming calls from customers to to log a problem ticket, • Answer inquiries and questions from customer, (Phone / Email / Electronic system) • Handle complaints,12 hours shift
The Customer Service Agent plays a key role in assuring the customer service delivery to our customers. The Customer Service Agent provides mostly email and telephone support to our customers.The primary purpose of this role is to receive queries
Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's p
' greeting for the day ' urgent requirements for Quality analyst supporting ( korean / thai ) languages Nationality - local malaysian Work Location - work from home till further notice, actual location NU sentral