Seeking opportunities to increase client satisfaction and building advocacy from clients. Taking the initiative to continuously deepen your knowledge and understanding of the product.<br>
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You will be leading a team in providing tailored and high quality service and experience for clients. You will continuously seek to improve customer service by reviewing complaints/concerns as well as re-designing and communicating service metrics.
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Delivering outstanding and consistent customer experiences across multiple touchpoints. Adhering and ensuring that KPIs are consistently met.<br>
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You will be specialising in customer experience (CX) and will create content to support the growth of the CX domain in the company.<br> <br>
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Customer Support
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<br> Hiring for Technical Customer Support -II for our client in Malaysia.<br> Only local Malaysians<br> <br> SHIFT HOURS : Permanent Night Shift : 9.00PM to 6.00 AM / 8.00PM to 5.00AM<br>
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Group 1 Customer Service <br> (China +Indonesian language ) <br> Group 2 Customer Service <br> (China + Vietnamese language ) <br>
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Supporting the full spectrum of HR functions including talent acquisition, learning and development and compensation and benefits.
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At least 2 year(s) of working experience in the related field and preferably specializing in Software/ application or equivalent required for this position.
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Attending to enquiries across various channels or escalated issues from team members<br>
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Identifying opportunities for new business development through following up on leads and conducting research on target clients.<br>
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于会看,读,写,文和英文人士申请<br> 通过互网或应用程为顾客在线推广产<br> 为客户查询并且客户供相关信<br> 调查并且解决客户的投诉<br> 顾客络方会在电上,电邮件,互网或应用程<br> 必须会文和以快速解答客户的疑问<br> 客户的资料信必须机密感处<br> 马西亚人<br> 良好沟通能力,勤劳,自信<br> 能够长期在国外工作者
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You will be interacting with customers in a friendly and professional manner, understanding requirements, building rapport with customers and ensuring service delivered meets KPIs.<br> <br>
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Responsible for sourcing, selecting and negotiating with suppliers for best pricing while maintain the great level of quality, reliability and services.
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Inventory Management Role
• To maintain relationships and expand sales within existing customer account.<br> • To identify new sales opportunity and develop new or potential customer account.<br> • Coordinate sales performance in achieving sales target.
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We are looking for Logistics/Supply Chain Office able to act as a Logistics for this job position and familiar with import and export process, customs affairs and business rules.
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Identifying opportunities for new business development through thorough market research. Following up on leads and building strong relationships with the existing portfolio of clients.<br>
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In this role, you will be responsible for leading features for clients in Malaysia and managing expansion efforts.
Understand customer enquiries and respond via applicable channels: email, chat. Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
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Minimum 2 years experience in Purchasing/ Sourcing field
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Being the first point of contact for customer <br> Respond to incoming issues either by incoming calls / incoming incidents in ServiceNow accurately <br> Respond to customers requests efficiently and escalate to higher level teams as required <br> Provide suppo
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Developing an event strategy and roadmap to execute events that boost business development and customer relationship building.<br>
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This opportunity is with one of the world's largest independent electronic component distributors.<br> <br> We are currently looking for Account Managers with Semi-Conductor industry experience in Asia.
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One of the Global Financial Trading Platform client is currently looking for passionate Customer Support Specialist to join their 24/7 environment team in Kuala Lumpur to support their Global Team.
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