Customer Satisfaction Management Jobs in Selangor

Job Description Role Purpose Handling enquiries from HSBC Bermuda customers in a shift rotational pattern. Responsible for relationship building while resolving customer enquiries in a professional manner. Takes ownership and initiative to complet

Job Description Some careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organisations in t

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company A company that pioneered cross-border express delivery in 1969 and it now active in more t

Skills : Customer Contact , KPI , Customer Loyalty , Customer Service , Identify Training Needs , Customer Satisfaction Management , Customer Care

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company A company that pioneered cross-border express delivery in 1969 and it now active in more t

Skills : Writing Correspondence , Billing , Key Account Management , Financial Services , Customer Satisfaction Management , generating revenue , Complaint Resolution , Customer Service , sii , Sales

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company A company that pioneered cross-border express delivery in 1969 and it now active in more t

Skills : Complaint Resolution , Billing , Financial Services , sii , Information Management , Driving , generating revenue , Customer Satisfaction Management , Customer Service , Writing Correspondence , Sales , Key Account Management

Role Purpose Manage and control the Asia Pacific OtC processes for DHL's largest Strategic, MNC and CSI customers, guaranteeing continuous cash flow, customer satisfaction, elimination of errors at source and compliance to terms and conditions that i

Skills : Negotiate , CSI , Customer Satisfaction Management , Business Analysis , Problem Solving , Customer Service , communication , Presentation , Customer Experience Management , Key Account Management , Billing , board presentations , Customer Contact , Influencing , Stake Holder Management , Organize , Escalation Process , Problem Solving , Microsoft Powerpoint , treatment planning , Accounts Payable , Documentation , Freight Payment , Monthly Reporting , Communication Skills , Negotiating Skills , collection systems , Consistent , Sales , KPI , Logistics , Financial Services , Negotiation , Analytical , MDM , Microsoft Office , Microsoft Excel , Ad Hoc Reporting

Our Solution Support team is looking for a new team member. You will provide application support & deployment, ensuring maximum availability and minimal disruption, to a range of fully home-grown to fully outsourced integration-layer solutions that c

Skills : Customer Satisfaction Management , Science , Risk Management , Troubleshooting , Operational , Stake Holder Management , Analytical , business english , Documentation , Responsibility , Analytical Thinking , Self Learning , english , ownership , Consulting , integration systems , business reporting , Driving , Microsoft Ssis , Scripting , Information Systems , SLA , Python , Automation , Microsoft Sql , Ssis Package , Perl , Application Support , Microsoft Sql Server , Data Integration , Oracle , It Services , System Enhancements , Itil , change management , ibm informix , Microsoft Windows Server , Impact Analysis , Windows Powershell

SUMMARY The Senior Capacity Manager is a key Team player responsible for establishing the global direction and strategy for ALL of DPDHL's in area of Capacity Management and planning- across all Business Units. Responsible to work with DHL's strategi

Skills : Partnerships , Technical Standards , Innovative Solutions , Subject Matter Expertise , business systems , Implementation Management , Logistics , Industry Knowledge , Interpersonal Skills , Business Process , Collaborative , Leadership , customer facing , global strategy , Demand Forecasting , Global Project Management , Project Management , project process , Responsibility , Supervision , Operational , Stake Holder Management , System Development , Financial Services , Customer Satisfaction Management , Strategic Business Development , Business Acumen , Teamwork , Customer Oriented , kpi management , capacity management process , Solutions to Problems , KPI , Translation , Decision Making , Planning , Product Development , IT , Science , Critical Thinking , Itil , It Services , Capacity Management , Information Systems , Erp , It Infrastructure , Solution Delivery

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company A company that pioneered cross-border express delivery in 1969 and it now active in more t

Skills : Source , Customer Needs , local store marketing , Creative Skills , Budgeting , Customer Service , Retail Experience , Ingenious , Relationship , Implementation , data transfer , Giving Feedback , Empathetic , Resourcefulness , Suppliers , Analysis , retail audit , Coaching , Process , Credit Card Transactions , Pos , Petty Cash Management , Mentoring , Retail Sales , Store Operations , Training , Sales , Business , Service , Cash Reconciliation , tactical planning , Marketing , Sales Marketing , Customer Satisfaction Management , Performance , Automation , Support , Reports , Network , Quality

* Management of service request tickets by responding / attending to the request immediately. * Process enquiries and requests by applying askHR standard operating procedures in compliance with country / division rules. * Process in-scope tra

Skills : Multi Tasking , Organizational Skills , Deadline Oriented , Collaborative , Standard Operating Procedure , Operational , hr data , Attendance Management , Process Improvement , Responsibility , Document Management , Customer Satisfaction Management , benefit administration , Microsoft Powerpoint , Hr , Spr , Continuous Improvement , milestones professional , hr process , Payroll Processing , data administration , Hris , Data Maintenance , Stake Holder Management , Leadership , Training , Organize , Data Validation , professional manner , Customer Service , Customer Oriented , core training , Capa , Writing , computing tools , Service Level Agreements , Analyzing , multi-task , Testing , Functional Testing , Eda , data audit , Microsoft Excel

* Management of service request tickets by responding / attending to the request immediately. * Process enquiries and requests by applying askHR standard operating procedures in compliance with country / division rules. * Process in-scope tra

Skills : Leadership , data administration , Collaborative , Organize , Data Validation , Customer Oriented , hr process , Responsibility , Multi Tasking , core training , Hris , hr data , Service Level Agreements , Customer Service , Hr , professional manner , milestones professional , multi-task , benefit administration , Standard Operating Procedure , Training , Data Maintenance , Payroll Processing , Attendance Management , Operational , Continuous Improvement , Process Improvement , Document Management , Organizational Skills , Capa , Deadline Oriented , Writing , computing tools , Microsoft Powerpoint , Spr , Customer Satisfaction Management , Stake Holder Management , Analyzing , Functional Testing , Microsoft Excel , Eda , data audit , Testing

Marsh Graduate Development Program Marsh Insurance Brokers Sdn Bhd Malaysia Marsh Insurance Brokers (Malaysia) Sdn Bhd is seeking candidates for the following position based in the Q Sentral, Kuala Lumpur office: The Marsh Graduate Development Progra

Skills : Studies , Account Management , gathering information , Customer Satisfaction , Good Communication Skills , Communications , logistics , english , project , account relationships , Political Science , communication , supports , Excellent Communication Skills , Independent , Relationship , a people person , Service , Organizing , judgement , account , english and , Drive , calendars , Sales , Research

Job Description Business: Markets & Securities Services Open positions: 1 Role Title: GBMC Head of Cash & Liquidity Management Global Career Band: 4 Location (Country / City): Malaysia Recruiter Name: Norhidayah ABD RAZAK Why join us This role is a

Skills : GBMC Head of Cash & Liquidity Management

Job Purpose '.To promote and professionally sell a wide range of Bancassurance products to the Bank's mass and mass affluent customers. .To provide professional advice and on appropriate financial products based on customer needs. .To ensure customer

Expedia Group is currently looking for motivated individuals with a bias to action and who have an obsession for customer satisfaction to join our Service and Operations contact centre team as a Lodging Partner Associate I (Korean Language Support).

About You You will be reporting to the Vice President of Regional Operations, where you will be expected to formulate and drive customer journey/experience plans, programmes, and initiatives to increase customer satisfaction across all touchpoints in

Skills : Regional Head , Customer Experience

Job Purpose '.To promote and professionally sell a wide range of Bancassurance products to the Bank's mass and mass affluent customers. .To provide professional advice and on appropriate financial products based on customer needs. .To ensure customer

JOB DESCRIPTION JOB TITLE FINANCIAL SERVICES CONSULTANT Grade U8.S Location Retail & Preferred Branch Reports to Branch Manager Other Reporting Relationship Subordinates ─ Job Purpose * To promote and professionally sell a wide range of Ban

JOB DESCRIPTION Job Responsibilities * Responsible for the selling of IMS products and services within assigned accounts or territory to achieve assigned revenue goal * Participates in sales tenders and responsible for the development and deli

Description Primary Objective: * Lead a team Assistant Sales Manager and Sales Consultant towards achievement of Islamic Personal Financing (PF-i) target. * Provide leadership and amanagement to Sales Consultants PF-i. * Assist BDM to foste

Expedia Group is currently looking for motivated individuals with a bias to action and who have an obsession for customer satisfaction to join our Service and Operations contact centre team as a Lodging Partner Associate I (Korean Language Support).

Skills : Lodging Partner Associate I - Korean Language Support

The Operations Improvement Analyst role is responsible for serving as a project lead for Test and Learns and internal business Initiatives spanning multiple locations. This includes driving key activities that support Expedia Group’s goals and strate

Description and Requirements The Lenovo SSG Premium Services Technical Support Engineer is a critical member of the Lenovo SSG Premium Services team. Strong technical skills, complex problem collaboration skills, as well as outstanding customer s

Skills : SSG Premium Services Technical Support Engineer Thailand Language

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've n

You want to shape the future of Project Management within Roche Services and Solutions and Roche Then you're the candidate we're looking for. We're a team of Project Management experts in a lean and agile environment offering various Project Managem

Skills : Project Deployment Manager