We are looking for Spanish /Japanese/ Mandarin / German speaking resources for Kuala Lumpur, Cyberjaya, & Penang Locations.
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New startup # SSC Global shared service center # US Based company # Permanent position # Based in Penang
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Attending to enquiries across various channels or escalated issues from team members<br>
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Group 1 Customer Service <br> (China +Indonesian language ) <br> Group 2 Customer Service <br> (China + Vietnamese language ) <br>
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You will be interacting with customers in a friendly and professional manner, understanding requirements, building rapport with customers and ensuring service delivered meets KPIs.<br> <br>
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于会看,读,写,文和英文人士申请<br> 通过互网或应用程为顾客在线推广产<br> 为客户查询并且客户供相关信<br> 调查并且解决客户的投诉<br> 顾客络方会在电上,电邮件,互网或应用程<br> 必须会文和以快速解答客户的疑问<br> 客户的资料信必须机密感处<br> 马西亚人<br> 良好沟通能力,勤劳,自信<br> 能够长期在国外工作者
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You will be specialising in customer experience (CX) and will create content to support the growth of the CX domain in the company.<br> <br>
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L1 Technical Support Service Desk in all PC related tasks in troubleshooting and configuration
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Good training experience on content moderation, trust and safety or policy in a major tech or media company.
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Provide 1st level support and troubleshooting, assist the client in IT matters through phone, emails or web chats in Japanese language
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Delivering outstanding and consistent customer experiences across multiple touchpoints. Adhering and ensuring that KPIs are consistently met.<br>
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Looking for Domain Services Analyst
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This role is of IT Service Desk QA Analyst is for supporting the operations of the company's IT service desk. Performance monitoring – Conduct regular audits on ticket handling procedures including service desk communications (email, voice)
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We are urgently looking for Automation Test Analyst, Senior Test Analyst <br> Work Location: Kuala Lumpur, Malaysia<br> Salary: As per industry norm<br>
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You will be supporting the investigation of potential compliance issues and documenting findings to prepare case files. You will be analysing the root cause of these issues and providing recommendations on next steps.
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Analysing business needs as well as performing technical feasibility study and system impact analysis. Liaising with internal and external stakeholders to establish project plans, budgets and time-frames.<br>
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- Career Enhancement<br> - Yearly performance bonus<br> - Medical, Miscellaneous allowance <br> - Working day: Monday - Friday<br> - Able to start work immediately
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Customer Support
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Seeking opportunities to increase client satisfaction and building advocacy from clients. Taking the initiative to continuously deepen your knowledge and understanding of the product.<br>
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You will be leading a team in providing tailored and high quality service and experience for clients. You will continuously seek to improve customer service by reviewing complaints/concerns as well as re-designing and communicating service metrics.
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<br> Hiring for Technical Customer Support -II for our client in Malaysia.<br> Only local Malaysians<br> <br> SHIFT HOURS : Permanent Night Shift : 9.00PM to 6.00 AM / 8.00PM to 5.00AM<br>
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The ideal candidate is a team player who has in-depth knowledge in securities and able to articulate trading procedures (back end to end user); which candidate will then leverage to be a bridge between business processes and technical requirements.
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Responsible for monitoring and attending requests on customers’ needs. Assist business analyst on documentation implementation of a projects.
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Looking for System Analyst 4 (System Administrator)<br>
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The candidate would be a part of product team. The client has implemented there payment and cash management products in all leading banks in Malaysia. The office location would Kuala Lumpur.
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