✔ Provide quality customer support (24/7) through Voice and Digital channels for our customers. ✔ Monitor various company communication channels including call center, social media, web enquiries, etc. and respond appropriately in a timely manner. ✔ Gather feedback from drivers and passengers, observe front-line issues such as booking cancellation reasons, etc. and report promptly to supervisor. ✔ Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality audit, etc. ✔ Perform administrative tasks involving driver’s account (credit top-up, changes in driver information, etc. ✔ Support other department campaigns when the need arises.
Responsible for tactical sourcing of non-contract, non-catalogued goods and services. Tasks include prospecting vendors based on sourcing requirement, launching Request for Quotation (RFQ) to shortlisted vendors, reviewing and analyzing competitive quotations/bids and ensuring they are in line with technical and commercial specifications, negotiating to achieve best value, equitable terms and conditions, and guiding stakeholders in selection and awarding. Ensure that a professional and consistent approach is taken in relation to all supplier relationships. Act with integrity and ensure compliance to company guidelines, policies, processes and procedure. Resolve price, quality, delivery or invoice issues.
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Voice Call Handling: excellent knowledge of handing voice calls. Email Communication: professional email writing skills. Infrastructure Monitoring: Good understanding of Infrastructure components and respective alerts. Exchange: Knowledge on function
* Provide on-site support for desktop hardware, desktop applications, emails, printer and network related issues - Basic hardware examples: desktop, laptop, printers. - Intermediate hardware examples: POS, Server and Network first level support
The person should have experience selling software to insurance industry and full understanding of the entire full cycle of Life/ General Insurance. Candidates from Technology Banking Sales or BFSI Sales and understand digital solutions.
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In pursuit of continuously expanding our global presence and market share within the Industrial gas industry, Cryoquip is looking for talented Chemical Engineers who are willing to learn and work together optimising packaged solutions for our valued
In pursuit of continuously expanding our global presence and market share within the Industrial gas industry, Nikisso Cryoquip is looking for talented Engineers who are willing to learn and work together optimising packaged solutions for our valued e