The Salesforce Developer role will be responsible for development and support of initiatives across multiple Salesforce environments; ensuring that build is maintained in accordance to standards and best practices.
✔ Provide quality customer support (24/7) through Voice and Digital channels for our customers. ✔ Monitor various company communication channels including call center, social media, web enquiries, etc. and respond appropriately in a timely manner. ✔ Gather feedback from drivers and passengers, observe front-line issues such as booking cancellation reasons, etc. and report promptly to supervisor. ✔ Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality audit, etc. ✔ Perform administrative tasks involving driver’s account (credit top-up, changes in driver information, etc. ✔ Support other department campaigns when the need arises.
Job Role : Mandarin Chat Support Job Location : KL Sentral, Malaysia (initially work from home) Salary: Upto RM 3200-3500 basic + RM 500 complexity Shift Timings: 24*7 shifts Fresher or Experienced both can apply
Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material Reviewing/updating contents on a popular social media platform Audit of content rec
The Customer Service Agent plays a key role in assuring the customer service delivery to our customers. The Customer Service Agent provides mostly email and telephone support to our customers.The primary purpose of this role is to receive queries
• Job Descriptions: • Answer incoming calls from customers to to log a problem ticket, • Answer inquiries and questions from customer, (Phone / Email / Electronic system) • Handle complaints,12 hours shift
Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's p