Attending to enquiries across various channels or escalated issues from team members<br>
We are looking for Spanish /Japanese/ Mandarin / German speaking resources for Kuala Lumpur, Cyberjaya, & Penang Locations.
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Hello All , <br> <br> ' greeting for the day ' <br> urgent requirements for Quality analyst supporting ( korean / thai ) languages <br> Nationality - local malaysian <br> Work Location - work from home till further notice, actual location NU sentral<br>
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Seeking opportunities to increase client satisfaction and building advocacy from clients. Taking the initiative to continuously deepen your knowledge and understanding of the product.<br>
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Group 1 Customer Service <br> (China +Indonesian language ) <br> Group 2 Customer Service <br> (China + Vietnamese language ) <br>
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You will be interacting with customers in a friendly and professional manner, understanding requirements, building rapport with customers and ensuring service delivered meets KPIs.<br> <br>
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You will be leading a team in providing tailored and high quality service and experience for clients. You will continuously seek to improve customer service by reviewing complaints/concerns as well as re-designing and communicating service metrics.
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于会看,读,写,文和英文人士申请<br> 通过互网或应用程为顾客在线推广产<br> 为客户查询并且客户供相关信<br> 调查并且解决客户的投诉<br> 顾客络方会在电上,电邮件,互网或应用程<br> 必须会文和以快速解答客户的疑问<br> 客户的资料信必须机密感处<br> 马西亚人<br> 良好沟通能力,勤劳,自信<br> 能够长期在国外工作者
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In this role, you will be overseeing the customer care team's performance and consistently improve processes to ensure service levels are exceeded.<br> <br>
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Good training experience on content moderation, trust and safety or policy in a major tech or media company.
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Delivering outstanding and consistent customer experiences across multiple touchpoints. Adhering and ensuring that KPIs are consistently met.<br>
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You will be specialising in customer experience (CX) and will create content to support the growth of the CX domain in the company.<br> <br>
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Customer Support
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- Career Enhancement<br> - Yearly performance bonus<br> - Medical, Miscellaneous allowance <br> - Working day: Monday - Friday<br> - Able to start work immediately
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• Job Descriptions:<br> • Answer incoming calls from customers to to log a problem ticket,<br> • Answer inquiries and questions from customer, (Phone / Email / Electronic system)<br> • Handle complaints,12 hours shift
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<br> Hiring for Technical Customer Support -II for our client in Malaysia.<br> Only local Malaysians<br> <br> SHIFT HOURS : Permanent Night Shift : 9.00PM to 6.00 AM / 8.00PM to 5.00AM<br>
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The Customer Service Agent plays a key role in assuring the customer service delivery to our customers. The Customer Service Agent provides mostly email and telephone support to our customers.The primary purpose of this role is to receive queries
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A Senior Manager with strong SD experience and Customer centricity. Managing a SD team for around 30 people. Who can closely connect with customer on a daily basis. Able to speak and write in Mandarin/English/Bahasa Malaysia.
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Understand customer enquiries and respond via applicable channels: email, chat. Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
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1.Can speak, read and write well in Chinese <br> 2.Good communication and coordination skills and team-oriented <br> <br> 1.中文读写能力中上程度 <br> 2.相关务验1年以上,拥有客验者优先
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IT Service Desk <br> Candidate must know either of below languages:<br> Japanese <br> Mandarin/Cantonese<br> Thai<br> Indo<br> <br> Experience- 0-4 years<br> Location-Lingkaran Syed Putra, Mid Valley City, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
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Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
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Being the first point of contact for customer <br> Respond to incoming issues either by incoming calls / incoming incidents in ServiceNow accurately <br> Respond to customers requests efficiently and escalate to higher level teams as required <br> Provide suppo
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L1 Technical Support Service Desk in all PC related tasks in troubleshooting and configuration
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Provide 1st level support and troubleshooting, assist the client in IT matters through phone, emails or web chats in Japanese language
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