The Salesforce Developer role will be responsible for development and support of initiatives across multiple Salesforce environments; ensuring that build is maintained in accordance to standards and best practices.
✔ Provide quality customer support (24/7) through Voice and Digital channels for our customers. ✔ Monitor various company communication channels including call center, social media, web enquiries, etc. and respond appropriately in a timely manner. ✔ Gather feedback from drivers and passengers, observe front-line issues such as booking cancellation reasons, etc. and report promptly to supervisor. ✔ Perform ad-hoc tasks as required by the team to improve overall business such as market research, service quality audit, etc. ✔ Perform administrative tasks involving driver’s account (credit top-up, changes in driver information, etc. ✔ Support other department campaigns when the need arises.
COVID-19 adalah satu fenomena yang tidak dijangkan oleh sesiapa didalm dunia ini. Oleh sebab itu, kebanyakan perniagaan atau syarikat SME berada di ambang 'gulung tikar'. Maka sebagai seorang pekerja yang tidak mempunyai pengalaman yang banyak atau t
Job Role : Mandarin Chat Support Job Location : KL Sentral, Malaysia (initially work from home) Salary: Upto RM 3200-3500 basic + RM 500 complexity Shift Timings: 24*7 shifts Fresher or Experienced both can apply
Voice Call Handling: excellent knowledge of handing voice calls. Email Communication: professional email writing skills. Infrastructure Monitoring: Good understanding of Infrastructure components and respective alerts. Exchange: Knowledge on function
Posted: 14 days ago
Get noticed by recruiters
Give your career a boost with Monster's resume services.