Attending to enquiries across various channels or escalated issues from team members<br>
You will be the main point of contact for assigned clients. You will maintain open and effective communications with clients on objectives and project progress, ensuring enquiries are attended to in a timely manner.
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Looking for Domain Services Analyst
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You will be leading a team in providing tailored and high quality service and experience for clients. You will continuously seek to improve customer service by reviewing complaints/concerns as well as re-designing and communicating service metrics.
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Seeking opportunities to increase client satisfaction and building advocacy from clients. Taking the initiative to continuously deepen your knowledge and understanding of the product.<br>
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Delivering outstanding and consistent customer experiences across multiple touchpoints. Adhering and ensuring that KPIs are consistently met.<br>
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You will be specialising in customer experience (CX) and will create content to support the growth of the CX domain in the company.<br> <br>
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Looking for Services Analyst 1
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Customer Support
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Group 1 Customer Service <br> (China +Indonesian language ) <br> Group 2 Customer Service <br> (China + Vietnamese language ) <br>
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Conducting object-oriented analysis and code reviews of designs using common patterns. Applying agile methodologies to simplify project delivery.<br>
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You will be interacting with customers in a friendly and professional manner, understanding requirements, building rapport with customers and ensuring service delivered meets KPIs.<br> <br>
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As BI Analytics Consultant, you will have the primary responsibility for the roll-out of technical and functional aspects of the Business Intelligence solution in SAP BODS/SAP Data Services/Azure ETL Services.
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<br> Hiring for Technical Customer Support -II for our client in Malaysia.<br> Only local Malaysians<br> <br> SHIFT HOURS : Permanent Night Shift : 9.00PM to 6.00 AM / 8.00PM to 5.00AM<br>
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ETL Developer
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Work Closely with Head of Database Management, lead and guide team members to ensure compliance to standard operating process and IT Security Policy.
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Looking for Services Associate 1 (Data Entry – Operation Assistant)
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Understand customer enquiries and respond via applicable channels: email, chat. Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
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Well verse in Fortinet & Cisco security products (Certification will be added advantage)
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于会看,读,写,文和英文人士申请<br> 通过互网或应用程为顾客在线推广产<br> 为客户查询并且客户供相关信<br> 调查并且解决客户的投诉<br> 顾客络方会在电上,电邮件,互网或应用程<br> 必须会文和以快速解答客户的疑问<br> 客户的资料信必须机密感处<br> 马西亚人<br> 良好沟通能力,勤劳,自信<br> 能够长期在国外工作者
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Must have experience in Linux, Windows, and VMware administration strong verbal and written communication skillsStrong working knowledge of RHEL, VMware and Windows administration must have experience with patching, server deployment
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Being the first point of contact for customer <br> Respond to incoming issues either by incoming calls / incoming incidents in ServiceNow accurately <br> Respond to customers requests efficiently and escalate to higher level teams as required <br> Provide suppo
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Crystal report<br> SQL Server<br> Power BI
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Product Manager / Product Owner with web apps / Digital application
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