Customer Support
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We are looking for Spanish /Japanese/ Mandarin / German speaking resources for Kuala Lumpur, Cyberjaya, & Penang Locations.
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One of the Global Financial Trading Platform client is currently looking for passionate Customer Support Specialist to join their 24/7 environment team in Kuala Lumpur to support their Global Team.
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Group 1 Customer Service <br> (China +Indonesian language ) <br> Group 2 Customer Service <br> (China + Vietnamese language ) <br>
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Understand customer enquiries and respond via applicable channels: email, chat. Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
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Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's p
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Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements
Skills :
于会看,读,写,文和英文人士申请<br> 通过互网或应用程为顾客在线推广产<br> 为客户查询并且客户供相关信<br> 调查并且解决客户的投诉<br> 顾客络方会在电上,电邮件,互网或应用程<br> 必须会文和以快速解答客户的疑问<br> 客户的资料信必须机密感处<br> 马西亚人<br> 良好沟通能力,勤劳,自信<br> 能够长期在国外工作者
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The Customer Service Agent plays a key role in assuring the customer service delivery to our customers. The Customer Service Agent provides mostly email and telephone support to our customers.The primary purpose of this role is to receive queries
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Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
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To attend inbound and outbound calls To support chat, emails
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Able to communicate effectively with customers in a friendly and polite manner following the Facebook processes · Able to read, write, and speak fluently and spontaneously in both English and vietnam native language <br> Language: Vietnamese and English
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Understanding how cargo flows through the Cargo Terminal Operators (CTO) across the various markets identify gaps in current processes & embedding yourself with live customer scenarios to understand how the data gaps lead to customer pain points.<br> <br>
Answering inbound calls
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<br> Hiring for Technical Customer Support -II for our client in Malaysia.<br> Only local Malaysians<br> <br> SHIFT HOURS : Permanent Night Shift : 9.00PM to 6.00 AM / 8.00PM to 5.00AM<br>
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Being the first point of contact for customer <br> Respond to incoming issues either by incoming calls / incoming incidents in ServiceNow accurately <br> Respond to customers requests efficiently and escalate to higher level teams as required <br> Provide suppo
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Perform tasks including providing supports, design, code, develop, testing and enhanced IBM AS/400 CL/RPG systems.
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Seeking opportunities to increase client satisfaction and building advocacy from clients. Taking the initiative to continuously deepen your knowledge and understanding of the product.<br>
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You will be leading a team in providing tailored and high quality service and experience for clients. You will continuously seek to improve customer service by reviewing complaints/concerns as well as re-designing and communicating service metrics.
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Answering Inbound Calls
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You will be specialising in customer experience (CX) and will create content to support the growth of the CX domain in the company.<br> <br>
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Delivering outstanding and consistent customer experiences across multiple touchpoints. Adhering and ensuring that KPIs are consistently met.<br>
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About Business Unit: <br> • Within the Master Data Governance (MDG) Organization, the purpose of the role is for driving operational efficiency, governance & accuracy within the MDG organization. <br> • Specifically, streamlining business processes and lever
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Attending to enquiries across various channels or escalated issues from team members<br>
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Assists customers by diagnosing problems and providing resolutions for technical issues <br> Uses troubleshooting techniques and tools to identify issues and perform troubleshooting steps to restore service to customers. <br>
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