To attend inbound and outbound calls To support chat, emails
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Answering inbound calls
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In this role, you will provide technical, policy and procedure guidance to the Success Team and ensure that the team is developing and maintaining customer relationships that promote retention and loyalty.<br> <br>
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* Provide on-site support for desktop hardware, desktop applications, emails, printer and network related issues<br> - Basic hardware examples: desktop, laptop, printers. <br> - Intermediate hardware examples: POS, Server and Network first level support
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You will be leading a team in providing tailored and high quality service and experience for clients. You will continuously seek to improve customer service by reviewing complaints/concerns as well as re-designing and communicating service metrics.
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About Business Unit: <br> • Within the Master Data Governance (MDG) Organization, the purpose of the role is for driving operational efficiency, governance & accuracy within the MDG organization. <br> • Specifically, streamlining business processes and lever
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Answering Inbound Calls
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You will be specialising in customer experience (CX) and will create content to support the growth of the CX domain in the company.<br> <br>
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Delivering outstanding and consistent customer experiences across multiple touchpoints. Adhering and ensuring that KPIs are consistently met.<br>
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Responsible for gathering system requirements, developing accurate and efficient computer programs, designing and testing program logic, coding programs, and preparing them for computer operation.
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Seeking opportunities to increase client satisfaction and building advocacy from clients. Taking the initiative to continuously deepen your knowledge and understanding of the product.<br>
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· Able to work well with clients · Address any ad-hoc process or technical questions · Looking for those who are based in Malaysia. · Minimum Bachelor Degree in any disciplines · Fluent in Vietnam/Japanese/Korean/Thai
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Job Description : GSK is one of the world’s foremost pharmaceutical and healthcare companies and we are proud to be part of an industry that improves the lives of others. We are embarking on a significant transformation journey in HR. Our regional
You will be interacting with customers in a friendly and professional manner, understanding requirements, building rapport with customers and ensuring service delivered meets KPIs.<br> <br>
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What's in it for me<br> Providing support to our implementation team in delivering our solution to customers.
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Summary <br> Responsible for on-site installation, configuration, implementation, integration, maintenance, troubleshooting and repair of company and multi-vendor systems solutions, which may include hardware, software and networking products.
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Job Description : Job Description: Responsibilities: · Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. · Respond to service, pro
Job Description : GSK is one of the world’s foremost pharmaceutical and healthcare companies and we are proud to be part of an industry that improves the lives of others. We are embarking on a significant transformation journey in HR. Our regional
Perform tasks including providing supports, design, code, develop, testing and enhanced IBM AS/400 CL/RPG systems.
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Job Description : GSK is one of the world’s foremost pharmaceutical and healthcare companies and we are proud to be part of an industry that improves the lives of others. We are embarking on a significant transformation journey in HR. Our regional
IT Technical Support
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The IT Application Management Specialist will provide first line of technical support to designated customers.<br> The successful candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution<br>
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Looking for a Level 1 Technical Engineer with experience and knowledge in security solutions such as FortiGate & Palo Alto.
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Job Description : Job Description: Responsibilities: · Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. · Respond to service, pro
We are looking for creative and results driven CRM Support Engineer to take part in our customer support department to support our clients globally.
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