Understand customer enquiries and respond via applicable channels: email, chat. Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
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One of the Global Financial Trading Platform client is currently looking for passionate Customer Support Specialist to join their 24/7 environment team in Kuala Lumpur to support their Global Team.
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We are looking for Spanish /Japanese/ Mandarin / German speaking resources for Kuala Lumpur, Cyberjaya, & Penang Locations.
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Group 1 Customer Service <br> (China +Indonesian language ) <br> Group 2 Customer Service <br> (China + Vietnamese language ) <br>
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Able to communicate effectively with customers in a friendly and polite manner following the Facebook processes · Able to read, write, and speak fluently and spontaneously in both English and vietnam native language <br> Language: Vietnamese and English
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于会看,读,写,文和英文人士申请<br> 通过互网或应用程为顾客在线推广产<br> 为客户查询并且客户供相关信<br> 调查并且解决客户的投诉<br> 顾客络方会在电上,电邮件,互网或应用程<br> 必须会文和以快速解答客户的疑问<br> 客户的资料信必须机密感处<br> 马西亚人<br> 良好沟通能力,勤劳,自信<br> 能够长期在国外工作者
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L1 ServiceDesk Agent
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Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's p
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Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements
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Greetings from AMK.<br> We have an excellent opening for Service Desk for our client company under the payroll of AMK technology Sdn Bhd in Malaysia<br>
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The Customer Service Agent plays a key role in assuring the customer service delivery to our customers. The Customer Service Agent provides mostly email and telephone support to our customers.The primary purpose of this role is to receive queries
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The Network Specialists involve heavily in leading, train the network teams to design, deploy, commission, documentation and maintain the Products/solutions for the clients.
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Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
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To attend inbound and outbound calls To support chat, emails
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Assists customers by diagnosing problems and providing resolutions for technical issues <br> Uses troubleshooting techniques and tools to identify issues and perform troubleshooting steps to restore service to customers. <br>
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Answering Inbound Calls
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Seeking opportunities to increase client satisfaction and building advocacy from clients. Taking the initiative to continuously deepen your knowledge and understanding of the product.<br>
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You will be interacting with customers in a friendly and professional manner, understanding requirements, building rapport with customers and ensuring service delivered meets KPIs.<br> <br>
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Do you thrive in leading a team of engineers who are responsible for resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support YES, then click APPLY and we will connect with you.
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You will be leading a team in providing tailored and high quality service and experience for clients. You will continuously seek to improve customer service by reviewing complaints/concerns as well as re-designing and communicating service metrics.
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· Able to work well with clients · Address any ad-hoc process or technical questions · Looking for those who are based in Malaysia. · Minimum Bachelor Degree in any disciplines · Fluent in Vietnam/Japanese/Korean/Thai
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What's in it for me<br> Providing support to our implementation team in delivering our solution to customers.
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Summary <br> Responsible for on-site installation, configuration, implementation, integration, maintenance, troubleshooting and repair of company and multi-vendor systems solutions, which may include hardware, software and networking products.
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We are looking for creative and results driven CRM Support Engineer to take part in our customer support department to support our clients globally.
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Must possess at least a Diploma (Advanced / Higher or Graduate) or Bachelor's Degree in Computer Science / Information Technology or comparable qualifications<br> At least 1 year hands-on experience with IT desktop / laptop support<br>