To attend inbound and outbound calls To support chat, emails
Skills :
You will be interacting with customers in a friendly and professional manner, understanding requirements, building rapport with customers and ensuring service delivered meets KPIs.<br> <br>
Skills :
Customer Support
Skills :
<br> Hiring for Technical Customer Support -II for our client in Malaysia.<br> Only local Malaysians<br> <br> SHIFT HOURS : Permanent Night Shift : 9.00PM to 6.00 AM / 8.00PM to 5.00AM<br>
Skills :
Identifying opportunities for new business development through thorough market research. Following up on leads and building strong relationships with the existing portfolio of clients.<br>
Skills :
Understand customer enquiries and respond via applicable channels: email, chat. Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
Skills :
Being the first point of contact for customer <br> Respond to incoming issues either by incoming calls / incoming incidents in ServiceNow accurately <br> Respond to customers requests efficiently and escalate to higher level teams as required <br> Provide suppo
Skills :
One of the Global Financial Trading Platform client is currently looking for passionate Customer Support Specialist to join their 24/7 environment team in Kuala Lumpur to support their Global Team.
Skills :
We are looking for Spanish /Japanese/ Mandarin / German speaking resources for Kuala Lumpur, Cyberjaya, & Penang Locations.
Skills :
Seeking opportunities to increase client satisfaction and building advocacy from clients. Taking the initiative to continuously deepen your knowledge and understanding of the product.<br>
Skills :
You will be leading a team in providing tailored and high quality service and experience for clients. You will continuously seek to improve customer service by reviewing complaints/concerns as well as re-designing and communicating service metrics.
Skills :
Understanding how cargo flows through the Cargo Terminal Operators (CTO) across the various markets identify gaps in current processes & embedding yourself with live customer scenarios to understand how the data gaps lead to customer pain points.<br> <br>
You will be specialising in customer experience (CX) and will create content to support the growth of the CX domain in the company.<br> <br>
Skills :
Group 1 Customer Service <br> (China +Indonesian language ) <br> Group 2 Customer Service <br> (China + Vietnamese language ) <br>
Skills :
Delivering outstanding and consistent customer experiences across multiple touchpoints. Adhering and ensuring that KPIs are consistently met.<br>
Skills :
Attending to enquiries across various channels or escalated issues from team members<br>
Skills :
Assists customers by diagnosing problems and providing resolutions for technical issues <br> Uses troubleshooting techniques and tools to identify issues and perform troubleshooting steps to restore service to customers. <br>
Skills :
Do you thrive in leading a team of engineers who are responsible for resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support YES, then click APPLY and we will connect with you.
Skills :
What's in it for me<br> Providing support to our implementation team in delivering our solution to customers.
Skills :
于会看,读,写,文和英文人士申请<br> 通过互网或应用程为顾客在线推广产<br> 为客户查询并且客户供相关信<br> 调查并且解决客户的投诉<br> 顾客络方会在电上,电邮件,互网或应用程<br> 必须会文和以快速解答客户的疑问<br> 客户的资料信必须机密感处<br> 马西亚人<br> 良好沟通能力,勤劳,自信<br> 能够长期在国外工作者
Skills :
Responsible for gathering system requirements, developing accurate and efficient computer programs, designing and testing program logic, coding programs, and preparing them for computer operation.
Skills :
Role:Content Review<br> Shifts:24/7<br> Salary:Negotiable<br> Location:Malaysia<br> <br> One way flight ticket<br> Quarantine cost<br>
Skills :
2-5 or equivalent combination of education and experience, or 5+ years of equivalent work experience<br>
Skills :
IT Technical Support
Skills :
2-5 or equivalent combination of education and experience, or 5+ years of equivalent work experience<br>
Skills :